Once again, @AmericanAir has deceived my family and me. This is the last straw. After years as loyal frequent flyers, we’re done. Switching airlines permanently, and I’ll make sure no one I know flies with you either. Absolutely disgraceful service. #NeverAgain#AmericanAirFail
@AmericanAir I am so done with y’all. Why I have to pay the double for mis information that your employees give me. This has happened too often. #dobetter …this is how you lose loyal customers.
@AmericanAir lost my luggage with WEDDING DRESS inside. Along with designer shoes, my baby’s things, etc. I need this bag NOW. What do I do now? Shoes scan is unavailable. Is it lost forever? Already filed claim at airport.
@AmericanAir lost my luggage with my dress for the wedding inside, designer shoes, etc. now what? Says “scan unavailable” does that mean it’s lost forever? Already filed a claim at the airport but they couldn’t give me any info