The COVID period of 2020 showed me that Azure cannot be taken seriously. Tried to spin up a basic Postgres DB in Azure. Took 20 min to tell me they needed to reserve capacity.
"Microsoft is turning to its biggest cloud rival, Amazon, to help address capacity issues on its GitHub coding platform following a series of AI-driven outages, according to two people familiar with the plans." @BusinessInsider https://t.co/gDflw4W5XY
AirBNB's early focus on users have been oft repeated. First time hearing Stripe's hyper focus on early users. Something to take away: when your product isn't world class yet, make the customer experience world class.
John Collison: We only had 50 users two years after founding Stripe
“We started working on Stripe in the Fall of 2009, and we launched Stripe in September 2011,” John Collison reflects. “I remember right at the beginning when we were starting it I said to Patrick [Collison], ‘Yeah let’s do it. How hard can it be?’ Which gives you a sense of our mindset. And the answer was: two years of difficulty. We had not predicted that.”
John remembers feeling dejected when Stripe only had 50 users two years later:
“When you spend two years getting 50 users, it doesn’t feel like a whole lot of progress. It feels like things are going pretty slow.”
But this is one of the challenges of startups, he argues:
“If you’re working on a startup that’s a bad idea, it’s going to feel like slow-going. But if you’re working on a startup that’s a good idea, it may feel like slow-going too.”
Yet slow growth has a silver lining:
“I think the thing that allowed us to take off in the subsequent years was the fact that since we were spending so much time on each one of those users; since we were hyper-focused on building a great product; and since we weren’t dealing with problems of scale yet, that allowed us to build the product that we wanted. Part of the culture that set in really early on was taking abnormally good care of those early users.”
The Stripe founders would get an email or phone call anytime a user ran into a bug. When they sent the customer an email moments later alerting them that the bug was now fixed, people’s minds were blown.
They set up a Campfire room that any customer could join and use to message John and Patrick at any hour of the day or night. And if a user was based in the Bay Area, the founders would invite them to come by the office and help integrate Stripe for them.
In the Stripe dashboard they would prompt their customers for feedback and feature requests. Then the Stripe founders would reply to that feedback within 10 minutes.
“What this meant was that even though the user growth was happening quite slowly in the early days,” John explains, “it actually had a pretty surprising viral effect where people had a good experience, they told their friends about it, and we were able to spread entirely through word-of-mouth even to this day.”
Personal update: I’ve decided to leave OpenAI.
I’m proud to have been part of the custom chip program and grateful to everyone I got to build with and learn from along the way. The density of hardware talent on that team is extraordinary, and I don't think there's a better chip design team anywhere. It's been a wild journey from second hardware hire, 2.4 years ago, to now, and I'm excited to watch these chips become one of the most important engines of AGI.
At the same time, I haven’t been able to shake the pull to climb a new mountain from the bottom again!
I joined @AnthropicAI this week because I was deeply impressed with the team’s talent, values, and ambition, and I'm already energized by the pace and intensity of the past few days. It’s time to build.
@AndrewWarner Kudos for getting him on the air Andrew. He deserves a chance to voice his views and visions even though what he's doing seems to be universally disliked. 😅
@dhh@mig4ng This is not the take I'd expect from someone who's in a leadership position. And of some influence at that. Do you not take action just because you haven't convinced others to?
the marie kondo "does this spark joy?" method of decluttering never worked for me, but an ADHD tiktoker just changed my entire life by introducing
"the poop rule: if this object had poop on it, would you wash it off, or throw it away?”
If you're using Google Drive to back up ANYTHING, read this before it happens to YOU.
A manga artist just got his entire Google account BANNED for uploading his OWN comics he drew to Drive.
Never shared. Never public. Just a backup.
However, Google's AI flagged it and that was enough for them to ban.
He even tried to appeal but got rejected by just another AI.
Here's what most people DON'T know:
Google's Gemini AI has already been caught scanning private Google Drive PDFs without user consent.
A November 2025 update confirmed Gemini Deep Research can now pull context from your Gmail, Drive, and Chat.
Google also expanded automated bans to permanent termination.
Unless your appeal wins, account bans are FOREVER.
And here's the kicker: NO known lawsuit against Google for wrongful termination has EVER won in US court.
Per investigators, the only accounts that get reinstated are the ones loud enough to embarrass Google publicly: viral tweets, media coverage, or someone with connections inside the company.
*So there might be a chance here. C'mon Twitter, do your job. Make this viral!
But what about the next person? And the one after that?
Remember that "Terms and Conditions" you blew past?
You signed away every right to your own data the moment you clicked "I agree."
Now this has become another type of “AI took someone’s job” story.
And this could be YOU next.
Big tech companies laying off people at their most profitable period is how they can be brought down. People who "survived" the cut won't be motivated to go the extra mile when they can be let go at any moment. This is how titans can be brought down.