@HorseshoeVegas BCDD4. ROOM NUMBER 1180. ARRIVE 8/08/23. DEPART 8/09/23. I had spoke to one Shanice in billing who was very rude. After explaining to her that I checked out before 11am. I got to the self check out machine and it was a long line. Waited and was told by an employee that if we
Obviously @HorseshoeVegas needs to have proper customer service that can handle issues intelligently and not like they don't care about the job. @ceasarspalacebilling @CNNBusiness@TMZ
@HorseshoeVegas kindly refund my money. I don't play with my funds. Your customer serviceis the lowest on the las vegas strip @ceasarspalacebilling @CNN@CNNBusiness@bbb_us
This must be the most unprofessional set of people. @HorseshoeVegas how do you charge my card when I checked out on time. Was also told if I don't need my receipt to drop the keys that we were checked out automatically @Ceasarspalacebilling @TMZ@CNNBusiness@bbb_us
@enterprisecares@Enterprise kindly find a solution because the representatives I have been communicating with on the phone are either clueless or just have zero empathy for my situation
@enterprisecares@Enterprise this is me trying to reach out to you guys one more time as well as documenting all of my actions so far. All I want is to be able to embark upon my trip which is very important. But it seems y'all do not care about my mental health or that of my kids
@enterprisecares@Enterprise yesterday made several calls between you guys and urgently still no help. The van was towed yesterday but I'm stuck in this remote town of Seligman, Arizona and you guys are not taken this case seriously
@enterprisecares@Enterprise I rented a car from your company on the 14th. 3hrs into my trip with my family I had a flat. No spare tire in the van, and the repair kit was empty. Reached out to urgently was told to find a safe place because it was late