@AmericanAir I was on AA 293 Del to JFK Aug 18th that was cancelled. I appreciate the rebook on Finnair but I am stuck in a terrible seat. By the time Finnair takes off, I will have been at the airport for 12 hours. And I’m no longer flying nonstop.
Please book me in a different seat or class so I can rest on this endless journey. I called American in Delhi and not only was your rep unhelpful, she refused to let me speak with someone else.
Hi @AirbnbHelp , I cancelled a booking by the time listed on your confirmation page - with no time zone mentioned. I assumed it meant local time, as anyone would. Then I was told it was Paris time?! This is misleading and unacceptable. Please address. @Airbnb
@AirbnbHelp@AirbnbHelp Fire the employee who cancelled my insurance on their own and told
me it was automatic. Also: was THREE minutes late to cancel a one-month stay more than TWO months away. ZERO refund. You enable hosts to enforce predatory policies while punishing loyal guests.
@AirbnbHelp When I tried to file a claim, I found my travel insurance had been cancelled by Airbnb without notice. After many calls, one agent finally told me insurance is automatically voided if you cancel a booking - which makes no sense! Please investigate and fix
@AirbnbHelp Why wouldn’t you make the policy’s time zone explicit? All bookings list local time - flights, hotels, check-ins. If a check-in says 3pm, we assume local (Paris), not 3pm in NYC. It’s absurd to expect otherwise.
@AirbnbHelp I’ve made multiple calls, was promised follow-up, and got nothing. Your agents caused this mess—and your system offers no transparency. I need this resolved. Please look into your call logs
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