Ckesterm

[Ckesterm @ckesterm]

@elidabeauty @BedHeadStyling Curious to understand how long it takes your company to respond on a faulty can of hair spray? I sent the initial request through on 2/17 and we are in June. I've given your team all pertinent information and pictures and I get "it's under review"

[Ckesterm @ckesterm]

@Uber_Support @Uber - cancelled 2x's for scheduled ride (business account). Cancelled 3 minutes before scheduled pick up after 1st cancellation. Now I'm late for client mtg. So frustrated!

[Ckesterm @ckesterm]

@Uber - super frustrated with you all and the fact that you don't have a number to call is even more frustrating. I had a scheduled ride and have been cancelled twice now. Andrea cancelled me 3 minutes before my scheduled pick up. Seriously? I'm now going to be late for client

[Ckesterm @ckesterm]

@Xfinity @XfinitySupport @comcast - your automated system is horrible!!!! I want to talk to a live person.

[Ckesterm @ckesterm]

@AmericanAir @AmericanAir - still doesn't make sense how a flight from CVG to CLT 14 days out in MAIN can be over $1000 just because I was using a flight credit!!!!! Poor, poor, poor excuse!!! Boo @AmericanAir - I can see why people are frustrated with your service!

[Ckesterm @ckesterm]

@AmericanAir curious to understand when I go to book a tix online and hold the flight because I have to call customer service, why my fee went from (booking online) $736.95 to $1060.94 for a flight from CVG to CLT in September? It jumped $323.99 when I called to use my credit.

[Ckesterm @ckesterm]

@AmericanAir Just DM'd you the info.

[Ckesterm @ckesterm]

Someone please help me understand why @Marriott @MarriottIntl @MarriottBonvoy @MBonvoyAssist @FairfieldHotels Fairfield INN in Chicago wants to charge me for cancelling while I'm sick? Do they really want me to come there and make everyone ill? Unbelievable! And I'm platinum.

[Ckesterm @ckesterm]

@dbongino Agree!

[Ckesterm @ckesterm]

@bennyjohnson It’s pretty much the same people holding out. Why? This is embarrassing!

[Ckesterm @ckesterm]

@GOP - what is wrong with our party?!?! This is embarrassing!!!

[Ckesterm @ckesterm]

@JoeyMannarinoUS Called @victoriaspartz to support Jim Jordan for house speaker.

[Ckesterm @ckesterm]

@AmericanAir @CVGairport - baggage claim is horrible! Not sure if it’s CVG or Anerican - #bebetter! #horribleservice #worstbaggageclaim

[Ckesterm @ckesterm]

@NFL - call the game! Prayers for Damar Hamlin 🙏

[Ckesterm @ckesterm]

@AmericanAir - horrible, horrible service! On hold for over two hours with your bag resolution dept and finally had to hang up. Chatted many, many times and wasted lots of hours trying to track down my bag. Two days ruined

[Ckesterm @ckesterm]

@AmericanAir @AmericanAir - still don’t have my bag

[Ckesterm @ckesterm]

@AmericanAir - very very frustrated with your support! Been on hold for over an hour trying to get help locating a lost bag. You sent to DFW instead of Palm Springs. I call, you tell me to go on line, I chat, you tell me to call.

[Ckesterm @ckesterm]

@AmericanAir @AmericanAir CB1AA92908410

[Ckesterm @ckesterm]

@AmericanAir CB1AA92908410

[Ckesterm @ckesterm]

@AmericanAir I already have a bag claim.

[Ckesterm @ckesterm]

@AmericanAir - someone in baggage resolution answer the phone. I’ve been on hold for almost an hour and a half. Horrible!