@AIRTEL_KE How will you ever convince subscribers that your services are reliable.? A simple request for Airtel money reversal is ignored on DM and thru *222# returns a transaction not found reply.
@naivas_kenya Apparently, there is never a branch in your outlets. You are always referred to customer care desk, who themselves are clueless in handling issues. Case to mention is Naivas Greenspan.
@naivas_kenya I think you have become so big and successful such that it has gone in to your supervisors heads. Customer experience exhibited by your supervisors at naivas Greenspan is very wanting.