@greateranglia Good afternoon Kiera can you please pass on our thanks to the staff at Colchester this morning after our daughters cat decided to escape from her cat box and hide under the train from us fortunately we have her back and the staff and drivers were all excellent and deserve a medal
@LNER must admit that lner were super fast with delay repay it was paid inside an hour well done
hopefully will be a easier journey on my next one in october tho
and no train strike holding us up by 48 hours
@greateranglia my 8 month pregnant daughter has been kicked off a train at Manningtree she has pre eclampsia all your staff have deserted the people and not telling anyone anything and to make things worse you are sending freight on the up line past them towards Ipswich
@greateranglia yet again the trains for Clacton are departing hythe 5 minutes before the rail replacement coaches are arriving from Colchester wouldn't it be an idea to run the coaches from Colchester at 30 past the hour not 45 so they have 20 mins to get there rather than 5