Claim Technical Desk

𝟏𝟏𝟒𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠. 𝟑𝟒𝟕𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐞𝐫𝐬.

[CarmaniaGBTweetingintothevoid @CarmaniaGB]

@CrossCountryUK No point filling in forced Delay Repay form if staff can't even do simplest of tasks. Let me help you, not 3 mins late

[Claim Technical Desk @Claim_RepDesk]

@CarmaniaGB @CarmaniaGB Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[KhunDon @_Khun_Don]

@LNRailway @CrossCountryUK Another awful night at Euston. They just stack up. Nowhere to sit, staff went home, all trains cancelled. Thank god coaches are reliable and you can get to Victoria quickly. May be the best thing to say about Euston, that it’s close to other transport options… on a bus home now

[Claim Technical Desk @Claim_RepDesk]

@_Khun_Don @_Khun_Don Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Claim Technical Desk @Claim_RepDesk]

Hi there, that doesn't sound ideal, send a message on DM, please.
@_Khun_Don

[Brian Moore @BrianMooreAV]

@CrossCountryUK So what happened yesterday?? If this British Rail there would be questions in Parliament as to the shambles that happened yesterday. But nothing. No one cares.

[Claim Technical Desk @Claim_RepDesk]

@BrianMooreAV @BrianMooreAV Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Claim Technical Desk @Claim_RepDesk]

Hi there, that doesn't sound ideal, send a message on DM, please.
@BrianMooreAV

[CarmaniaGBTweetingintothevoid @CarmaniaGB]

@CrossCountryUK my train was cancelled it was not 3 mins late, why Arnt you checking this??? It takes a few seconds to confirm, so why can't you do it???? What is point of appeal if your website is a total fkup and when I click review it forces me into resubmitting claim.

[Claim Technical Desk @Claim_RepDesk]

@CarmaniaGB @CarmaniaGB Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Claim Technical Desk @Claim_RepDesk]

Hi there, that doesn't sound ideal, send a message on DM, please.
@CarmaniaGB

[josh Kingsmill @jkingsmill52]

@CrossCountryUK 5th week In a row your train has been delayed by 15 mins or more and means I miss my connecting train any ideas ?

[Claim Technical Desk @Claim_RepDesk]

@jkingsmill52 @jkingsmill52 Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Claim Technical Desk @Claim_RepDesk]

Hi there, that doesn't sound ideal, send a message on DM, please.
@jkingsmill52

[Claim Technical Desk @Claim_RepDesk]

@Far025555 @Far025555 Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[A. @Far025555]

@CrossCountryUK my train from Manchester to reading has been cancelled what other route can I take and is my ticket accepted on other trains?

[Claim Technical Desk @Claim_RepDesk]

@Phigbil @Phigbil Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you.

[Harry Flashman @Phigbil]

@LNER @ScotRail @CrossCountryUK Between you I’ve been on 6 of your trains this weekend and every single one was late 2 of them causing me to miss connections and one was 30 mins late because of lack of staff, absolute shower the lot of you

[Claim Technical Desk @Claim_RepDesk]

Hi there, that doesn't sound ideal, send a message on DM, please.
@Phigbil

[A. @Far025555]

@CrossCountryUK I have sent it via DM now