Claim Response

A support page of the Cathay Pacific need any help kindly follow back .

[kimi @nontuen]

@cathaypacific you scammed my girlfriend, could you please escalate this case id? 06948024

[Claim Response @claimrespo1237]

@davemyopiniom Hello! Please follow back and send us a DM and we'd be glad to help you with

[Davemyopiniom 🇬🇧🇦🇺✈️🥋🥮🎂🚁 @davemyopiniom]

@cathaypacific can you DM me please as I'm trying to message you and cant

[Claim Response @claimrespo1237]

@Naminat0r Hello! Please follow back and send us a DM and we'd be glad to help you with

[Claim Response @claimrespo1237]

@aayush861 We're very sorry for the inconveniences caused by our services, kindly follow back and share your reachable WhatApp number for easier communication and assistance thank you

[Claim Response @claimrespo1237]

@Swathi87J We're very sorry for the inconveniences caused by our services, kindly follow back and share your reachable WhatApp number for easier communication and assistance thank you

[Swathi @Swathi87J]

Disappointed with @cathaypacific not agreeing for Full refund for a genuine reason of Visa rejection blaming it on the ticket agent to reach out to them when airlines is responsible for the customer whichever way the booking is done. I hope to get a resolution from concerned team

[Claim Response @claimrespo1237]

@BrianNg7037031 We're very sorry for the inconveniences caused by our services, kindly follow back and share your reachable number for easier communication and assistance thank you

[Brian @BrianNg7037031]

@cathaypacific I need help. Can someone meet me in the dm?

Online seat selection is not available. For enquiries, please contact our Customer Caret. (E23SM40008)

[Claim Response @claimrespo1237]

@bhavykhaneja Hello! Please follow back and send us a DM and we'd be glad to help you with

[भव्य खनेजा @bhavykhaneja]

@WestJet @cathaypacific I am trying to book a flight, however, the connecting flight is with WestJet, but I have only one name so since both companies have different rule for one name, how to book
Looking forward for an answer.

[Claim Response @claimrespo1237]

@rbmedh We're very sorry for the inconveniences caused by our services, kindly follow back and share your reachable WhatApp number for easier communication and assistance thank you

[Ross Mackay @rbmedh]

@cathaypacific Twice in 3 days why do I bother even selecting a seat when you just decide I can be moved at any time.

#CX715

#awfulservice

[Kris Van @krisnai68]

We understand that a flight can get delayed, including due to your airplane technical problems (which happened to CX797). A simple service to take care of passengers like offering drinking water would be expected. After all this is what a 'normal' airline would do @cathaypacific

[Claim Response @claimrespo1237]

@UnparalelledBoy Hello there. Kindly send us a direct message with your full name, contact number, and booking reference so we can look into this.

[Rohan @UnparalelledBoy]

@cathaypacific My sister is flying Mumbai–Hong Kong tonight on CX660 at 1:40 AM with her 9-month-old baby. If possible, could you kindly consider a complimentary upgrade to Premium Economy/Business, subject to availability, for a more comfortable journey? Booking: HM70M7 🙏🙏🏻🙏🏻

[Claim Response @claimrespo1237]

@Jcoyang1 We're very sorry for the inconveniences caused by our services, kindly follow back and share your reachable number for easier communication and assistance thank you

[Jcoyang @Jcoyang1]

@cathaypacific  I flew Biz Class (Ref: 06821742) and you left my luggage behind, forcing me to spend the 1st day of my conference in unwashed travel clothes. Offering ~₱900 for store basics is an insult. This is unacceptable for a biz-class experience pls escalate this to mgt

[Claim Response @claimrespo1237]

@rafkich We're very sorry for the inconveniences caused by our services, kindly follow back and share your reachable WhatApp number for easier communication and assistance thank you

[Rafael @rafkich]

@cathaypacific I paid for Business Class on CX873. After cancellation, my options were: wait 24 hours and fly via Seoul/HKG, or take CI003 that night in Premium Economy. I took the only same-day option. Now Cathay refuses a refund because I “accepted” the downgrade.