@mr_art1975 Hi can you please respond asap about an order I place at the beginning of December. I've heard nothing since the initial order confirmation and you have taken my money. PLEASE respond.
@TUIUK@TUIUK can you respond to this? It says on your website that fee free changes can be made up to the day before travel if a destination is moved from green to amber - is that right?
@TUIUK I have a holiday to Portugal booked for July 8th. If I wait 3 weeks to see if it is still on amber list, that will be exactly 2 weeks before my holiday - will it be too late to amend my booking then if it turns out it is still amber?
@TUIUK But it will be less than 14 days. It says on your website that fee free changes can be made up until the day before if a destination is reclassified to amber...
Are you going to respond @Hoseasons ? Both Leicestershire and Derbyshire are remaining in tier 3 so I need to arrange a refund as the holiday obvs cannot go ahead.
@Hoseasons I have a break booked 30th Dec to 4th Jan at @landal_uk Sandybrook. Both I and the accommodation are in Tier 3. The booking is outside the Xmas relaxation of restrictions window. Should I be getting a refund? How do I make that happen?