@OctopusEnergy Hi, I've just received an email telling me a public utility (Opus) is being added to my credit report. On further investigation this appears to be my Mum's Octopus account, which was closed last year.....when she died! How did this happen please?
@LittlewoodsHelp Hi, on 29/12 I booked/confirmed a delivery date of 13/01 with ArrowXL. Delivery was supposed to be yesterday, I've heard nothing from them & they are impossible to contact. Can you help please?
@BootsHelp Hi, where do I find my advantage card number? I wanted to pay using points but I kept getting the last 3 digits wrong & now I think it's blocked me/the card.
@LittlewoodsHelp Hi, I placed an order on Wednesday & paid for next day delivery. Royal Mail said they would deliver on Friday. But we've had nothing & the tracking hasn't updated since Thursday.