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kristina
@clarkmk23
Texas, USA
Joined February 2016
33
Following
5
Followers
95
Posts
kristina
@clarkmk23
over 4 years ago
For the 4th consecutive year,
@Verint
receives a perfect score in overall vendor satisfaction for
#WFM
in the
@DMGConsultLLC
Workforce Management for the
#Enterprise
Report
#innovation
#customerengagement
https://t.co/HtBpATUnTf
kristina
@clarkmk23
over 4 years ago
Learn how
@GNCLiveWell
uses
@Verint
#ExperienceManagement
to listen to its customers + make better decisions
#Health
#Wellness
#CX
#Digital
#XM
#Retail
#CustomerFeedback
#CustomerData
@rslamoureux
https://t.co/PsDLieQqDm
kristina
@clarkmk23
over 4 years ago
Join
@Verint
’s May speakers—enhancing
#CX
to bridge the
#EngagementCapacityGap
and drive
#loyalty
#Omnichannel
#Chat
#EmployeeExperience
#Analytics
#AI
#OnlineCommunities
#SpeechAnalytics
#Digital
#GetSmarterin2022
#AlwaysLearning
https://t.co/hJGWzn3lPh
kristina
@clarkmk23
over 4 years ago
Ready to turn challenges into opportunities?
@Verint
’s David Singer chats with
@CCPipeline
about today’s biggest
#CX
challenges + offers insights
#EngagementCapacityGap
#CustomerSatisfaction
#COVID
-19
#TheGreatResignation
#Digital
#Innovation
#Loyalty
https://t.co/060ChlUkZn
See More
kristina
@clarkmk23
over 4 years ago
You won’t find this anywhere else—see you in sunny Orlando June 13-16!
#VerintEngage
global customer awards nominations close Friday
#CX
#Cloud
#Automation
#DigitalTransformation
#Analytics
#AI
#Loyalty
#Innovation
#Digital
@Verint
@CFleischaker
https://t.co/hfObrUtAwP
See More
kristina
@clarkmk23
over 4 years ago
Did you hear?
@Verint
announces
#Engage2022
conference lineup—join us for
@chefjoseandres
+ incredible content + networking w/the industry’s best
#Digital
#AI
#Automation
#Digital
-First
#Cloud
#XM
#Analytics
#WorkforceEngagement
#CX
@VerintAmy https://t.co/TYT3N3z3z2
See More
kristina
@clarkmk23
over 4 years ago
Explore the top 6 challenges in extending
#WFM
beyond the
#ContactCenter
#BackOffice
#EmployeePerformance
#Efficiency
#Digital
#RemoteWork
@Verint
@nikinev
https://t.co/0ZKNuWqZfN
kristina
@clarkmk23
over 4 years ago
“The puzzle isn’t going to assemble itself”—don’t let missing pieces of
#CustomerData
limit your
#CX
understanding
@Verint
#Digital
#SpeechAnalytics
#Cloud
#SocialMedia
#TextAnalytics
#Chat
#CustomerFeedback
#Analytics
#VoC
#Loyalty
https://t.co/pjulqLr5SG
kristina
@clarkmk23
over 4 years ago
.
@Verint
#IVA
wins
@BigAwards
#Artificial
Intelligence Excellence Awards for bringing
#AI
to life to solve real problems
#CX
#EmployeeExperience
#IntelligentVirtualAgents
#Chatbots
#SelfService
@VerintAmy https://t.co/JzUS9BtH9y
kristina
@clarkmk23
over 4 years ago
Learn how Harel Group uses
@Verint
to improve customer satisfaction +
#loyalty
#CX
#SpeechAnalytics
#FinServ
#Insurance
#QualityManagement
#Digital
#Churn
#Recording
#QM
@rslamoureux
https://t.co/Sb8WQ3Di2y
kristina
@clarkmk23
over 4 years ago
Did you hear?
@Verint
named a winner on the prestigious 2022
#CRMWatchlist
by industry analyst @pgreenbe
#CX
#AI
#EngagementCapacityGap
#Innovation
#Digital
#Vision
#Culture
#Marketing
@VerintAmy https://t.co/wvwZItm8fq
kristina
@clarkmk23
over 4 years ago
Join
@Verint
’s April speakers—expanding the benefits of
#WFM
and
#KM
across the enterprise + addressing “disruption as usual”
#CX
#Digital
-First
#EmployeeExperience
#Hiring
#EngagementCapacityGap
#AI
#Digital
#GetSmarterin2022
#AlwaysLearning
https://t.co/8qO7SFYGT3
See More
kristina
@clarkmk23
over 4 years ago
Customers give
@Verint
top scores in
@DMGConsultLLC
Workforce Optimization Market Report. Innovating
#WFM
to meet customer needs and
#digitaltransformation
journeys
#automation
#analytics
#customerexperience
https://t.co/Hz3FxXgqz2
kristina
@clarkmk23
over 4 years ago
Brand-new
@Verint
#EngagementCapacityGap
study finds orgs leaning into
#technology
for
#Digital
-first
#Engagement
and
#Empathy
to resolve the gap
#DigitalTransformation
#CX
#EmployeeEngagement
#Digital
@VerintAmy https://t.co/1WxgiVYp5r
kristina
@clarkmk23
over 4 years ago
Why
#colleges
and
#universities
need a private
#onlinecommunity
#HigherEducation
#Digital
#HigherEd
#IntelligentSelfService
#Forums
#DataPrivacy
#Collaboration
@Verint
@jonallen119
https://t.co/5siyyuZUts
kristina
@clarkmk23
over 4 years ago
Learn how BNP Paribas Poland uses
@Verint
Automated
#QualityManagement
to minimize
#risk
and increase agent performance—among other benefits
#Automation
#Banks
#CX
#FinServ
#Digital
#QM
#Banking
@rslamoureux
https://t.co/MgqR60yzUx
kristina
@clarkmk23
over 4 years ago
Check it out!
#TheGreatResignation
—what can you actually do about it? You might be pleasantly surprised
@Verint
#Digital
-First
#SelfService
#Digital
#Hiring
#CX
#EngagementCapacityGap
#Automation
https://t.co/fCzyzFxXib
kristina
@clarkmk23
over 4 years ago
The More You Know! Industry analyst Dick Bucci shines the spotlight on
@Verint
#KnowledgeManagement
and the many
#CX
advantages it offers
#ContactCenters
#SelfService
#Analytics
#Compliance
#OnlineCommunities
#FCR
#KM
#AI
#Automation
https://t.co/vzV54PcDHc
See More
kristina
@clarkmk23
over 4 years ago
We must protect our wildlife!
#WorldWildlifeDay
https://t.co/zqDI4klM5K
kristina
@clarkmk23
over 4 years ago
Join
@Verint
’s March speakers—Earning
#CustomerLoyalty
with a Strong
#CustomerExperience
@ColinShaw_CX
#CX
#Digital
-First
#Automation
#IVAs
#ConversationalAI
#SelfService
#Empathy
#OnlineCommunities
#AI
#Digital
#GetSmarterin2022
#AlwaysLearning
https://t.co/TyBUnsrfd9
See More
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