Clare Evans

[Clare Evans @claros_e]

@bt_uk Hello BT, my Dad has been offered a renewal via email clearly stating fibre 1 & 700 anytime minutes for £29.99, when he clicked on this renewal package it wasn’t available. Why are you misrepresenting these offers to your customers??

[Clare Evans @claros_e]

@manairport The first one available is in the afternoon and my flight is in the morning. Will it still be valid? Thanks

[Clare Evans @claros_e]

@manairport Hi there, can I purchase a fast track pass for anytime during the day and it still be valid for my flight? Thanks

[Clare Evans @claros_e]

@British_Airways Hi, I’ve tried to message and calling, but my query hasn’t been resolved yet. I am the lead passenger on a flight on 24th May, however I can no longer make it. Can I request a voucher just for my flight cost? Thanks

[Clare Evans @claros_e]

@riverisland thanks for taking duplicate payments, perfect timing during the Xmas period 🙈

[Clare Evans @claros_e]

@BootsHelp I returned 2 online items to your store and you’ve been unable to process the refund for the second item. I can’t get through on the phone number provided in the text notification and I’ve had no reply to my email. Can someone reply to me as it’s been over 10 days?

[Clare Evans @claros_e]

@VirginTrains Hi, I’m trying to book tickets through Virgin Trains best fare finder online, however the session keeps timing out or it stated there’s been a technical problem

[Clare Evans @claros_e]

@VirginTrains What about the 20:10?

[Clare Evans @claros_e]

@VirginTrains Hi my 19:10 train from Euston to Chester has been cancelled today. Which other train can I get?

[Clare Evans @claros_e]

@VirginTrains Thanks. Can you reserve me a seat on the 18:57 please?

[Clare Evans @claros_e]

@VirginTrains Yes

[Clare Evans @claros_e]

@VirginTrains Off peak single

[Clare Evans @claros_e]

@VirginTrains Can I get any train?

[Clare Evans @claros_e]

@WestMidRailway Hi can I book a seat on the Liverpool Lime St to Euston train on 27th May @ 16:05 please?

[Clare Evans @claros_e]

@Arriva what is going on with your Sunday services? Second weekend with delays from Chester to Crewe!

[Clare Evans @claros_e]

@VirginTrains Hi the Arriva train from Chester has been delayed and I’ve missed the 17:30 from Crewe to Euston, can I use my ticket on any train this evening?

[jacqui ripley @jacquiripley]

#WeAreDetangling coming soon!

[Clare Evans @claros_e]

@VirginTrains Please can you get back to me?

[Clare Evans @claros_e]

@VirginTrains Hello, are the seat reservations open for the 17:35 train from Chester to Euston please?

[Clare Evans @claros_e]

@VirginTrains Yes please

[Clare Evans @claros_e]

@VirginTrains 02/04/18