@Fortnums please please pleaseeee bring back your sandwich bar!! The bagel bar doesn’t compare at all. The sandwich bar was elite and nothing compared to how unbelievably delicious they were! I return on a weekly basis to see if it’s returned and continue to be devastated 😫
@British_Airways thanks for delayed flight to Reykjavik & losing our bags! Glad to see the service we get when paying to fly business class with BA. As it’s -C & you’ve lost our bags we need some new items. Please can you confirm reimbursement limits so we know what we can buy!!
Another quick query to @AmexUK and as ALWAYS the customer service was impeccable! Friendly, efficient and helpful. I wish all companies trained their staff on customer service like Amex do!
@GWRHelp Yes finally, the 4th train I was told to board for this service. Plat.4 -> plat.9 -> plat. 4 -> plat.5. Not the easiest with lots of bags and GWR staff being unable to provide any answers
@O2 my contract covers usage in USA however I just arrived in USA and got a text saying I’ll get charged £4.99 a day. Is this a mistake? Can someone confirm I won’t get charged extra please!
@British_Airways I understand it’s not your fault you’ve had to cancel my flights but at least provide me with the correct contact number in my cancellation email! Instead I’m now being transferred to the third team, and again been put on hold 😑 30mins and still waiting...
Fantastic customer service from @AudiUK and Audi Assist, you couldn’t have been any better!! Thank you 😊
But SHOCKINGLY BAD customer service from @SytnerAudi in Victoria, so RUDE and you sent me away with a “potentially major issue”! Very unhappy and disappointed customer!!