Clive Donaghue

Ex Microsoftie, recorded music junkie, reel to reel to DSD, long-surviving ❤️ TX recipient, rum lover, EV driver AND petrolhead. Probably thinking about coffee.

[Clive Donaghue @clivemd]

@moonrakerukltd just wanted to say thanks for your help over the phone earlier advising me (and having a good think about) my on-line order. Proper old-school service and sorry I didn’t ask for the name of the person I spoke to! (I was quiet voice guy!)

[Clive Donaghue @clivemd]

@thetrainline I’ve been waiting nearly 3 hours to be transferred to an advisor. Is this the normal service level?

[Clive Donaghue @clivemd]

@holland_barrett when did you start charging for collection of orders delivered to store? Game over for me - I’m not paying for your stock strategy failings…

[Clive Donaghue @clivemd]

@LindtUK why are your 100% bars not in your on-line store?

[Clive Donaghue @clivemd]

@OpenTableUKI interesting font colour choices. Not massively accessible I’d say.

[Clive Donaghue @clivemd]

@GSElecHighway why was I charged £30 pre-auth? When the charger clearly displays £10?

[Clive Donaghue @clivemd]

@forduk why do you invite people to book test drives at dealerships who don’t have the test drive cars….? A wasted morning.

[Clive Donaghue @clivemd]

@CostaCoffee In the coconut milk unsweetened (would seem a sensible choice given your abandonment of lacto free) or do you only offer high carb / high sugar / high Galacto-oligosaccharides (GOS) options?

[Clive Donaghue @clivemd]

@CostaCoffee how do you decide which of your stores DON’T have lactose free milk? And if you’re making the decision can’t you offer Almond milk at those stores?

[Clive Donaghue @clivemd]

@DavidsMusicLGC Andy - surprisingly good recording and very quiet pressing. Suspect it’s hardly been played. Not on Discogs (not really a surprise! and no dates anywhere but definitely 60s I’d say).

[Clive Donaghue @clivemd]

@CR_UK Hi, thanks, that’s great info. So is it the case that the paper forms cannot be taken home for completion for some reason? Either way might be worth letting your volunteers in store (Stevenage in this case) know about the on-line form so they can promote it as an alternative 👍

[Clive Donaghue @clivemd]

@CR_UK hi, why can’t someone take a gift aid form to fill in at home (useful if they are in fact recovery from cancer treatment and have peripheral neuropathy…) ?

[Clive Donaghue @clivemd]

@hertscoffeelab is there a trick to getting you guys to reply to insta messages?

[Clive Donaghue @clivemd]

@BoroughCouncil the works at south end of Old Town High St aren’t on County Council roadworks map so are SBC responsibility? Sign says Zebra out of use so use push button crossing. However it isn’t working, creating a danger for anyone crossing 3 way light controlled traffic.

[Clive Donaghue @clivemd]

@thepixelbunker hi! Do you still have your sit-in original Star Wars cabinet?

[Clive Donaghue @clivemd]

@CostaCoffee some sort of warning that you can’t pay with a gift card would avoid a family wasting time entering an order…

[Clive Donaghue @clivemd]

@OctopusEnergy Ahhhh - ok, that’s less terrible than I thought 🙂

[Clive Donaghue @clivemd]

@BMW why are you stopping @OctopusEnergy controlling charging? This is a really useful and easy to use capability and you’re putting yourself behind other manufacturers by doing so. Considering getting our new iX3 deposit back now.

[Clive Donaghue @clivemd]

@suplaorg is the service down this morning? Can’t control my lights or sign in to Supla