@HM_Passport we finally got our sons passport approved after weeks of waiting for a callback/response! How long between approved and printing/dispatch?
@madsmeadsnft@Jasonshi510Shi@HM_Passport I haven’t had fast track, luckily after weeks of chasing i got an email to say approved, but that was Thursday so waiting for printing stage! We were close to asking for everything back and then fast track
@J1M_MARSHA11 @lauraransom_@HM_Passport@BorisJohnson Wow you can’t even trust them to send the documents back when they finally say they’ve received them so you can scrap this process and do a fast track appointment! I don’t know how long to leave it with 7 weeks left until we fly
@DavidPhillo09@HM_Passport It’s a joke! For us it’s our first family holiday, latest email says to send more docs or my sons application will be cancelled with no refund! If I’ve been ringing since 8th feb what the hell else am I meant to do lol I’ve sent everything and confirmed they have it @HM_Passport
@HM_Passport first child passport application sent online 27th Jan, identity confirmed 29th Jan, supporting docs logged as received 8th Feb and nothing since! Logged a 72 hour callback with the processing team on 8th March and still waiting, get told nothing more can be done 🙃
@HM_Passport sons 1st passport sent 27th Jan, docs received 8th feb! Tried calling to chase, been over 2 weeks since callback logged, told to keep waiting! get an email to say application will be cancelled if I don’t send docs? How do I know what other docs if no one responds
@J1M_MARSHA11 @lauraransom_@HM_Passport same! Sons first passport sent 27th Jan, all docs confirmed as received, logged call back 8th March and still waiting! Due to go away in 7 weeks and no one will tell us why there is a delay ! I don’t even trust them sending our originals back so we can go down the fast track
@JoanneJ79896350@HM_Passport@marzimaz I feel you with this! Callbacks aren’t callbacks, been waiting 2 weeks for our 72 hour callback, says my sons application will be cancelled if we don’t contact, not sure how else we can