A new blog exploring the intersection of AI + communications including speech analytics, voice assistants, computer vision & how these impact human interactions
Finally some real AI in RTC innovation from @nvidia! Leveraging AI GANs to supplement (or maybe replace) traditional codecs, realigning faces, super-resolution for impoving images.. AI Can See Clearly Now: GANs Take the Jitters Out of Video Calls https://t.co/uaYpCYjbIo
Voicebots talking to #voicebots. Interesting example of what can happen with outbound #conversationalIVR. Google’s Duplex called one of @poly_ai restaurant bots: Our Voice Assistant Spoke to Google Duplex. Here’s What Happened.. https://t.co/xukaXr7i8E
New post: Improving Dialogflow Phone Calls by Adding Noise - how to add filler noise and ambient background to avoid silence make your @Dialogflow#voicebot IVR more authentic https://t.co/Vqjm9Tbrtz
This @VentureBeat article has a nice review of modern speech recognition and generation topics with references to various open source projects - Why Google Assistant supports so many more languages than Siri, Alexa, Bixby, and Cortana https://t.co/HFChhfavvD
New post: Build a Conversational IVR with Amazon’s Lex and Connect in 45 minutes . @binoykunhi builds a conversational IVR using AWS - Amazon Lex bot the #voicebot in combination with Amazon Connect as a telephony call center platform https://t.co/g84RGv7si9
New post: @AudioCodes' https://t.co/ja0vI4SI5g Gateway review - we look at how this RTC-Bot gateway fairs as a tool for connecting Dialogflow to a SIP trunk with AWS Polly as a speech synthesis service https://t.co/R35XEq5T8H
Have you seen @Dialogflow's new Telephony options available right in the Integrations screen? We reviewed the @voximplant and @SignalWire integrates a few months ago here: https://t.co/kw199EBN7N
New post: Building a Multi-business Voicebot IVR - we look at how to apply a @Dialogflow#voicebot agent to multiple different businesses with customization https://t.co/i6NbgH4lCT
In the latest @cogintai post on Building a Voicebot IVR with @Dialogflow post, we look at what what it takes to add SMS support to an IVR #voicebot. We cover the use case, contexts, and how we mixed @voximplant and @SignalWire to build it https://t.co/QtFBxydFNa
@anarchyco@Dialogflow Certainly no small business is going to go through the setup and programming we did - some of what we wanted to see in this project was see if we could setup a system a small business could use to setup a voicebot system in minutes (I think we'll cover that in the next post)
New post: Adding SMS to your #Voicebot IVR - How to combine telephony voice and SMS inside the same @Dialogflow bot to make a multi-channel, intelligent IVR https://t.co/ONx4melkrk
@anarchyco@Dialogflow I general it would be easier if everything was on the web, but a lot of small businesses aren't so good at that. That's one of the stated reasons Google made Duplex because the phone was the default channel. Google is toying with answering the phone too: https://t.co/eErzd8gQU5
Amazon's Alexa now has a #WebRTC-based interface for making calls to and from things like smart doorbells and telephones. Thanks for the heads-up @chriswendt Alexa.RTCSessionController Interface | Alexa Skills Kit https://t.co/IugWPPQayq
New post: @VoxImplant's @Dialogflow Connector: 2019 Review - a deep look with some reference code for making an IVR replacement #voicebot https://t.co/a6waCbx6Hm
As part 2 of a @cogintai series investigating @dialogflow for use as a #voicebot / IVR replacement, I did a review of @SignalWire's Dialogflow Connector. Found an interesting hack to also add an SMS bot https://t.co/X7OQxPGy5P
New post: SignalWire's Dialogflow Connector - an update. An updated review of how CPaaS vendor @SignalWire connects to @Dialogflow https://t.co/2aNcv3crP2
We are starting up a new series looking at @Dialogflow based IVRs, phone, and SMS interaction. See our first post in this series: 3 Methods for Connecting a Phone Call to Dialogflow https://t.co/6xnvGObrAM #voicebot