🇮🇳 Day 104: #SPARSHFailsVeterans -
💔 A Heart-Wrenching Plea from Indian Armed Forces Veterans!
We, who conducted Operation Sindoor-type operations, seek respect for pensionary benefits before departing for our heavenly abode, leaving spouses to struggle for family pension.
My Reply to #CDS Gen Anil Chauhan : 13 Oct 25
[https://t.co/5W4Ll8yXmI]
lauded the #Devbhoomi Mega Ex-Servicemen Rally’s honor for 5,000+ veterans in Dehradun,
yet #SPARSHFailsVeterans (29,613 views: [https://t.co/IJBzODScku]) reveals a crisis Service HQs ignore.
🚨 Background:
▪️75-80% veterans reside permanently in small towns, villages and remote rural areas with poor internet, yet Rallies occur in State capitals and Big cities like Dehradun.
▪️SPARSH migration used outdated legacy PPOs, not 2017 ePPOs, leaving 50% data flawed.
▪️A rushed rollout skipped stabilization, creating 6.5 lakh As_Is cases.
▪️PCDA(P) & CGDA forced responsibility for updates of blank/wrong data on non-tech-savvy veterans (50% never logged in) & overwhelmed Record Offices, despite records held with them.
▪️Grievances close unresolved.
50% access denial
Indian Express, 27/07/25:
https://t.co/trd2R1rdol 20% errors
Moneycontrol, 15/07/25:
https://t.co/1LsTOd5kpZ
My RTI- DMAND/R/E/04006 (25/08/25), seeking details of Redressal of SPARSH Grievances was transferred by DMA/CPIO Army HQ (Brig JM Sharma) to CPIO, PCDA(P) without reference, showing Service HQs aiding CGDA’s chaos.
📢 SPARSH Crisis Story (Open Letter Extracts) : -
▪️ Gen Anil Chauhan, 11 Gorkha Rifles
#ChiefOfDefenceStaff : Day 102
“CAS pledged 14 Jan 25: ‘We will not let you down.’ Yet, 9 months of silence” [https://t.co/M0OvJTwGL2]
▪️Gen Upendra Dwivedi, 18 JAK Rifles
#ChiefOfTheArmyStaff : Day 98
“6.5L As_Is cases torment rural veterans” [https://t.co/AdMEShUKst]
▪️Adm Dinesh K Tripathi
#ChiefOfTheNavalStaff : Day 99
“50% data flawed, widows suffer” [https://t.co/1glB1zg5TQ]
▪️Air Chief Marshal AP Singh
#ChiefOfTheAirStaff : Day 100
“Uniform shamed by inaction” [https://t.co/IbbfauxOmt]
#CDS and #COAS, rooted in Infantry regimentation, know these demographics—why aren't rural rallies?
Proposed Solutions :
▪️PCDA(P) must update flawed data, cross-check records,
▪️revise flow charts for old/new retirees, ▪️keep grievances open until resolved,
▪️offer opt-out for pre-2016 veterans & families.
▪️Extend CGDA/DIAV outreach pgrm & Service HQs rallies to rural areas where most veterans live.
⚠️ Global Contrast :
▪️US (VA healthcare, $300B for 6 M veterans) and UK (Armed Forces Covenant with housing/healthcare) prioritize welfare, multiplying standing army morale.
▪️India’s urban focus by #COAS Gen Upendra Dwivedi, #CNS Adm Dinesh K Tripathi, #CAS Air Chief Marshal AP Singh suggests photo opportunities over true welfare.
📰 Plea to Media :
@IndianExpress@grewal_sharma@moneycontrolcom@nalinmehta@thetribunechd@ajaynewsman@timesofindia @rajatpTOI @htTweets@rahulsinghx@ABPNews@ndtvindia@aajtak
—Expose urban bias and neglect with coverage.
✴️ Plea to Political Parties :
With deep respect, we implore the Hon’ble Leader of Opposition @RahulGandhi Ji and MPs
@ShashiTharoor@MahuaMoitra@sayani06@rautsanjay61@priyankac19@yadavakhilesh@GauravGogoiAsm@ViriatoFern@CaptBrijesh
—Raise in Parliament, Parliamentary Standing Committee on Defence and urge Hon'ble PM @narendramodi Ji, RM @rajnathsingh Ji and demand :
▪️CAG Efficiency-cum-Performance Audit of CGDA & PCDA(P).
▪️PCDA(P) to update data with opt-out. ▪️Rural rallies/outreach by DMA/CGDA/DIAV.
SERVICE HQs, HONOR OUR SACRIFICES.
@PMOIndia@SpokespersonMoD@HQ_IDS_India@adgpi@indiannavy@IAF_MCC@DefenceAccounts
🎖️ Super Seniors
@Vedmalik1@arunp2810@YkJoshi5@ManojNaravane@atahasnain53@kayjay34350@KatochPrakash@Ptr6Vb@bhushan_gyan@rakesharma15—lead!
🙏 Veterans
@ragarwal@ColTekpal@vbanno@major_madhan@Hardisohi@NTR_NationFirst@RDXThinksThat—amplify!
#JusticeForVeterans!
Day 16 Raksha Mantri Award for Excellence Awarded,2022-CGDA & PCDA(P) for Dev & Impl of SPARSH,2024-PCDA(P) for Achieving Milestone in Redressing Grievances(30 lakh linked).Yet 50% veterans can’t access in 2025
@PMOIndia@DefenceMinIndia@SpokespersonMoD#SPARSHFailsVeterans
Not a mere book, but a great #life narrated by @nehadw & @dikshadwivedi in the best manner
Please read about the #brave Capt. Neikezhakuo Kengurüse, MVC at https://t.co/Mu4IlNhLZH
Fortunate to write a #book review https://t.co/gEoZ5pxDD6
Jai Hind!
#KargilVijayDiwas#IndianArmy
Lessons of "Discrimination" one can learn from the Indian Armed Forces . Soldiering is at its lowest ebb while protecting freedom & constitution . Dignity of soldiers is being mismanaged by peoples Govt . Is it befitting to our Democracy ?
Ham Hai Na organised a seminar at Chandigarh Press Club to sensitise people about fading ranks/Title/Protocol in Indian Democracy @aajtak@PMOIndia@DefenceMinIndia@CDS
#CycloneFengal
As normalcy returns to #Puducherry, the #IndianArmy columns, deployed for relief and rescue operations, have been derequisitioned by the District Collector following the successful completion of their mission. Their dedicated efforts in relief operations were met with heartfelt gratitude from the people of #Puducherry, including school children, who expressed their appreciation
Meanwhile, three #NDRF teams remain operational in the region to address any potential contingencies, ensuring continued preparedness and support for the local community.
#FloodReliefOperations #WeCare #HADR #NationBuilding #DisasterRelief #ServingTheNation #PuducherryFloods @adgpi@HQ_IDS_India@CM_Puducherry@LGov_Puducherry@SpokespersonMoD@pibchennai@NDRFHQ@Def_PRO_Chennai
Sir fully endorse ur view. u will b surprise 2 know tat my wives date of birth in d revised ppos is 3001. My Complaints for amendmnts were closed saying it has been rectified but d present ppo generated has d same DoB. Hats off 2 Sparsh n d Def Minister for Sparsh invention.
SPARSH. Pathetic state of the website and its functioning. For information and immediate rectification by the authorities as time for submission of ‘Life Certificates’ by Veterans has arrived.
Have been trying to generate ‘Manual Life Certificate (MLC) from 30 Sep. problems: Log in difficulty, tried to change Passward at least 20 times, Finally old password itself worked on 04 Oct and MLC could be generated.
Thereafter changed password twice due to log in difficulty again to upload completed MLC. Still could not log in.
Went over to Sector 37 Noida Sparsh Centre in ECHS today to upload the completed MLC and again the Sparsh representative could not log in.
On query, the representative informed me the problem has been persisting for some time.
If this is the problem I am facing as a retired Brigadier, one can imagine the problems faced by retired Jawans, Widows and the disabled.
In earlier system an individual went to the branch of the bank where he was receiving his pension, filled his particulars (Army No, Rank and Name) signed the form and handed over the form to the Bank official, who filled up the PPO no and acknowledged the Life certificate. Nothing more was required to be done by the pensioner. The system was changed and a complicated procedure was introduced.
Was it aimed at punishing the Veterans?
I request an official or a bureaucrat to open the web site and find out where the MLC is to be uploaded. It is a near impossible proposition.
Take a look at the information that is required to be filled up after the MLC is uploaded. Most of them are repeat of the information provided by the bank official.
The completed MLC form has to be converted to pdf format before uploading. How many retired officers, jawans and widows understand what a pdf format is and how to convert the completed MLC into pdf format. Suggest do a survey to find out the reality.
Why can’t a MLC form with all required information be provided with two prominent buttons. (a) Down Load MLC Form (b) Upload Completed MLC Form. As far as a Veteran is concerned, other than these two buttons and a regular SMS to give the details of his pension for the ensuing month and the amount being credited to his account the rest details in the website are irrelevant.
If a survey is carried out even the updated PPO has not been loaded into the individual pages in the web site. Kindly take a look to ascertain, how updated the individual details in the website.
My request: kindly fix the problems in the web site without any further delay.
In a country which prides itself in the expertise of its IT professionals and its elite IT companies the state of the SPARSH website as at present is unacceptable. @PMOIndia@rajnathsingh@adgpi
@rajnathsingh Number of Incidents Occurred in few States during last FEW Months wherein Serving Armed Forces Pers, ESM, their Families/Ladies Friends were MISHANDLED BY POLICE & CITIZENS OF OUR NATION. Request Issue Advisory to States/UTs that Govt Staff & Citizens give Regard to Armed Forces.