Cole Ryan

Working on @montchanin, among other things. Founded @hedrickagency (acq. by Veza Digital).

[Cole Ryan @colejryan]

Excited to share that Hedrick has been acquired by Veza Digital! I'll be joining Veza as an advisor.

[Hedrick @hedrickagency]

Big news! Hedrick is joining Veza Digital – one of the fasting growing Webflow agencies in the world.

Joining forces with Veza is a natural next step for Hedrick. By combining our teams, we’re now able to offer a broader range of services, greater operational capacity, and faster delivery timelines.

You can read the full announcement for additional details in the link below. I’m looking forward to what’s ahead! 🚀

[Keshav Lohia @Keshav_Lohiaaa]

Entire off-shore team in India (200+) was laid off by OpenDoor and is being replaced by smaller ai-native teams in the US.

This is a watershed moment in AI Ops. It shows how advancements in frontier models are paying off and how it affects the cost-arbitrage that made India a popular offshoring destination.

The entire outsourcing playbook has moved. Might see do away with ops-heavy workforces to nimble ai-native teams on-shore.

[Ava @noampomsky]

substack is now flooded with all these obviously AI generated posts that people fawn over bc they’re too anti AI to recognize AI prose lol

[Cole Ryan @colejryan]

This is what we've been working on at @montchanin over the past year. Implementation (and governance) is the bottleneck.

[Aaron Levie @levie]

Whether it’s existing consulting firms, new ones that emerge, FDEs from agent vendors, or new internal agent engineering roles, the amount of work that is going to be created to implement agents in enterprises will exceed anything we imagine today.

The complexity of implementing agents in any existing organizations is very real. When I talk to large enterprises, as you move from a chat paradigm to agents that participate in meaningful workflows, there are a number of things they need to do.

First, you have to get agents to be able to talk to your data securely across your systems. In many cases, enterprises have decades of legacy infrastructure that contain the valuable context for AI agents. That’s going to take a ton of work to go modernize and move to systems that work well with agents.

Then, you need to ensure that you’ve implemented agents with the right access controls and entitlements, the right scopes to be safely used, and have ways of monitoring, logging, and securing the work that they do.

Next, you need to actually document the processes in the organization in a way that agents can utilize for doing the work. You also need to figure out what the new workflow looks like when agents and people are working together on a process, and who steps in where. Just replicating the old workflow will mute the gains. Oh and you likely need to create evals for your top new end-state processes.

Finally, you have to keep up with a rapidly changing set of best practices and architectural shifts happening in the agent space. While it’s fun for people to change their personal productivity tools on a dime, it’s 100X harder to do this in a business process. The speed of change is a blessing and a curse right now for anyone trying to keep a stable system design.

All of this means that individuals and companies that develop expertise on the above set of components (and more) are going to be needed to help organizations actually implement agents at scale. This is also the rationale for vertical AI agents right now that can go in deep on a business domain and help bring automation to it.

This is a huge opportunity right now whether you’re doing this internally or as an external business provider.

[Palmer Luckey @PalmerLuckey]

One of the reasons homeschooled kids have superior educational outcomes is avoiding the slow-progress-across-all-subjects method public schools impose on every student, no matter how they learn.

The evaluation/testing you are talking about would almost certainly prohibit that sort of tailored education, especially since they would be designed and administered by a system that wants to eliminate homeschooling in almost all cases.

[Alec MacGillis @AlecMacGillis]

"What’s really happening is these superdevices in our pockets — the largest tools any median individual’s ever had access to in all of human history — allow our consciousness to leave the time and place where we actually live." Such a strong passage from Ben Sasse w/ @DouthatNYT:

[Notion @NotionHQ]

Agency is a muscle.

Tools can strengthen it — or let it atrophy.

@ivanhzhao

[Cole Ryan @colejryan]

Currently reading

[Nathan Baschez @nbaschez]

This is the most interesting thing I've read in like 3 years https://t.co/394vNrpyAO

[Hedrick @hedrickagency]

We're hiring a Head of Design (Web UI/UX) at Veza! This is an exciting opportunity to lead design across our global portfolio of agencies, including Hedrick.

Apply here: https://t.co/ueOuU9Oz8R

[Cole Ryan @colejryan]

@ivanhzhao Yes!

[Cole Ryan @colejryan]

@shl Wow

[Cole Ryan @colejryan]

@ericmigi Same, it's been great

[Cole Ryan @colejryan]

@normonics Yes!

[Cole Ryan @colejryan]

Winter so far

[Andy Allen @asallen]

The Design System era is dead. Top-down design is forever broken. Having a consistent aesthetic may have been nice in the past, but today there are too many players and too many creative possibilities to dictate a single aesthetic for the entire world. The future belongs to those who embrace the broad multitude of creative expression rather than those attempting to tame it.

[Cole Ryan @colejryan]

@RealProducerBen Never forget

[Cole Ryan @colejryan]

I called eBay customer service and they thanked me for being a customer for 23 years, which didn't sound right. It turns out I have in fact been using eBay since I was 7!

[Cole Ryan @colejryan]

@KJP I need this