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@kkunal75 If we want to eat your funds then after 2 months we wouldn't have replied even though you didn't follow up. Our team works hard and they are human too. Sometimes things get complicated and delayed. I humbly request you to reply to the support ticket and get this issue resolved.
@kkunal75 As I said, due to the type of issue our team needed time to find correct solution. Now when we want to resolve the issue you want to use twitter and provide wrong information.
@kkunal75 So, you didn't send us several mails nor created ticket post september. Please note the response was delayed due to the type of issue. You had send wrong token in wrong network. Team needs time to figure out the correct solution.
@kkunal75 If you feel you had contacted us many times in this past 2 months then attach proof in the ticket and our team will look into it as where it was lost.
@kkunal75 We see only 1 ticket created by you 2 months back regarding usdt deposit. There was no follow up or email from your side post that. You created a ticket today that too after we replied you yesterday.
@kkunal75 We our trying our best to help you. Posting on twitter again and again will not help. Responding to the ticket will get this issue resolved faster.
@kkunal75 We have replied to you over the email. You are using the wrong platform to get support. Reply to that support ticket and our team will help the best way they can to recover your funds.
@kkunal75 Hi Kunal, was your deposit on erc20 network ? If you had made deposit through erc20 and still not received USDT, please provide hash of the transaction so that we can check. If you selected some other network then open support ticket and our team can check.