Nigel Cheshire

Teamstudio CEO

[Nigel Cheshire @colonelmustard]

Very disappointed by @GE_Appliances- we called you to fix water dispenser on our fridge, which was otherwise working OK. After 4 visits and $400+, the fridge doesn't work at all, and you say we have to wait 2 more weeks for another part that may not fix the problem. Unacceptable!

[Nigel Cheshire @colonelmustard]

Speaking of support, I'm beyond frustrated trying to deal with an admin rights issue with @facebook. There appears to be no way to even report the problem, let alone get a human to try and resolve it.

[Nigel Cheshire @colonelmustard]

Not to brag, but the @Teamstudio support team is the best! Ok then, to brag.

[Teamstudio @teamstudio]

Our tech support team is dedicated to delivering quick and effective solutions to keep you up and running with our products. Discover why our customers can always rely on us to get back to them with the support they need. 🛠️

#TechSupport

[Nigel Cheshire @colonelmustard]

Sitting on an already delayed @JetBlue 2251 while the JB crew members fight over who is getting the last seat. Not a good look

[Nigel Cheshire @colonelmustard]

Also no idea how long the delay will be. First officer said 90 minutes to find a gate but who knows where that number came from.

[Nigel Cheshire @colonelmustard]

Stuck on the tarmac at Boston Logan on BA203 being told that @British_Airways worldwide route planning systems are down and no flights can leave. Hence no gate is available. No official word from BA. What gives?

[Teamstudio @teamstudio]

Know HCL Domino inside and out? We are hiring! #dominoforever

https://t.co/8DAEN1dxdc

[Nigel Cheshire @colonelmustard]

Free to a good home: this lovely paperweight with a @bt_uk logo on the front. As an added benefit, it flashes red when plugged in to power and a BT broadband line. Could also be used as a doorstop.

[Nigel Cheshire @colonelmustard]

After several weeks with no broadband (thanks, @bt_uk), we're becoming experts at reading the terrestrial TV listings. Thinking about buying a VCR, so we can watch TV on demand. The question is, VHS or Betamax?

[Nigel Cheshire @colonelmustard]

After 72 days of staring at this, @bt_uk had a breakthrough! They can fix my broadband by the end of February. Oh joy, that’s less than 4 weeks away.

[Teamstudio @teamstudio]

Want to make your Lotus Notes clients disappear? Soon you'll be able to run your apps with no Notes client - like magic!

https://t.co/mecwQAvbK4

[Nigel Cheshire @colonelmustard]

@gellythebelly @bt_uk @ThreeUK Ugh. Worst customer service ever. Good luck!

[Nigel Cheshire @colonelmustard]

My @bt_uk broadband has been down for 2 days despite two engineer visits. On the line to them now, estimated wait time “half an hour”... Good job I have nothing better to do.

[Nigel Cheshire @colonelmustard]

@gellythebelly @bt_uk @ThreeUK Pro tip! Instead of dialing the 0800 number, try texting Advisor to 61998. I usually get a call back from BT in a few minutes that way. Your mileage may vary.

[Nigel Cheshire @colonelmustard]

@bt_uk Dunno if you're still listening @bt_uk but we're now at 6 engineer visits and still no broadband. It first went down on November 24th. That's 2 months ago. Phone advisers say there's no way to escalate - just pass through to Openreach again. #GroundhogDay Thank god for @ThreeUK

[Nigel Cheshire @colonelmustard]

@bt_uk No thanks, engineer booked for Monday now. Hopefully they can get us back online...

[Teamstudio @teamstudio]

People have crafted entire careers dedicated to the subject of improving and ensuring software quality. But most of what has been written on the subject is focused on more mainstream development environments than "traditional" HCL Domino apps.

https://t.co/AIAhFNXVQX

[Nigel Cheshire @colonelmustard]

@bt_uk Yes, after 50 mins on hold (that’s not a typo). However “systems are down” so no engineer could be booked. Still waiting for a call back this morning :(

[Nigel Cheshire @colonelmustard]

@ingridlunden Yes, it looks like everything's back on line here in the UK. Was out for about an hour. Status dashboard still all red though. https://t.co/fzhdRzAxnO

[Nigel Cheshire @colonelmustard]

Umm, I beg to differ @Google #googledown