Complaints Helpdesk

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[Complaints Helpdesk @complaints51339]

@angadsadhu @angadsadhu Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly. ^ Julie

[Angad Sadhu @angadsadhu]

Is this the Etihad hospitality?? Harrassing you passengers
I will never recommend @etihad or Abu Dhabi airport @ad_airports to anyone now. Disgusting.
Even after the war we trusted you guys @UAE but it was a disappointing experience.
#NevertravelEtihad

[Complaints Helpdesk @complaints51339]

Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly. ^ Julie

[SHREEHARSHA BALAN @b_harsha1]

@etihad At least now, has it been 45 working days since March 15th?
Status of my refund in your site still shows pending.

[Complaints Helpdesk @complaints51339]

@Shanti22518826 @Shanti22518826 Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly. ^ Julie

[solveit @Shanti22518826]

@etihad Hey Ethiad, it’s been clearly more than 45 working days (not including working days) why the hell have we not recieved our refund - I don’t want to communicate via dm anymore so sick of no one helping, your airline is blood sucking airline even third world airlines are better

[Complaints Helpdesk @complaints51339]

@moicestbe @moicestbe Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly. ^ Julie

[Complaints Helpdesk @complaints51339]

@_memo_2011 @_memo_2011 Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly. ^ Julie

[مـحـمـد. @_memo_2011]

@EtihadHelp هل فئة basic تشمل حقيبة ظهر بالإضافة إلى حقيبة trolly بوزن 7 كجم؟
نأمل الإفادة.

[Complaints Helpdesk @complaints51339]

@svigneshhh @svigneshhh Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly. ^ Julie

[Vignesh Shanmugakani @svigneshhh]

@etihad @EtihadHelp - need URGENT help booking wheel chair assistance for my elderly mother in tomo flight EST 3 PM from IAD. Please help!!

[Complaints Helpdesk @complaints51339]

@AmjadDXB007 @AmjadDXB007 Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly. ^ Julie

[Amjad Hussain @AmjadDXB007]

@EtihadHelp Good Morning,

After long time my problem was resolved but now i chceked my account agin its showing Extra Baggage only 5KG. The 10 KG extra baggage is removed.

Please check and resolved.

[Complaints Helpdesk @complaints51339]

@zahidk @zahidk Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly. ^ Julie

[Zahid K @zahidk]

@EtihadHelp @EtihadPremium Hello! I might send my 13 year old twins to London and use the unaccompanied minor service. Is it $100 per child or per booking? Thanks

[Complaints Helpdesk @complaints51339]

@Kallang22 Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly. ^ Julie

[Kallang كالانغ @Kallang22]

@zahidk @EtihadHelp @EtihadPremium Should be one charge. If it is both, I expect 2 people at departure and arrivals otherwise I would ask for a reimbursement

[Complaints Helpdesk @complaints51339]

@ryanaugher @ryanaugher Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly. ^ Julie

[Rian Mac Giolla Rua @ryanaugher]

@EtihadHelp @EtihadHelp following up Case #2605055832197. It’s been several days since you indicated this was being reviewed, but weve received no further communication or email updates. With our travel date approaching urgent resolution from the flight disruption team is required. @GCAA_UAE

[Complaints Helpdesk @complaints51339]

@AthreyaMridula @AthreyaMridula Hello! Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow back so we can send you a direct message and assist you promptly. ^ Julie

[Mridula Athreya @AthreyaMridula]

@etihad My account has been locked for over a week. I submitted a high resolution PDF scan of the documents you asked for, only to be told the format was wrong. Your team wants camera clicked version This is a wild goose chase. Please escalate and resolve immediately.
@EtihadHelp