@EE @OpenreachHelp @MarcAllera And today @EE have said this has has only just been escalated as a CP case with @OpenreachHelp -what on earth is going on?
@EE @OpenreachHelp Now told it’s suddenly changed to 19th and that it’s not even clear if 19th is for the work to be done or just yet another date that I’ll be given yet another ‘update ‘
@OpenreachHelp Hey hey. So today’s update - @EE didn’t call back yesterday as apparently they had problems with e chats despite one being scheduled for 11th. Now told I will get another ‘update’ tonight. No landline /bb since 30th dec and still no date for fix
It’s this - wondering if you can escalate for me please as advised by @OpenreachHelp Or maybe have a virtual coffee with them, wish them happy new year and then work together to sort out my landline and BB? https://t.co/Bc0woJn2E2