Consumer Protect SA

Providing South African consumers with free advice & assistance whenever they have fallen victim to poor customer service. Email: [email protected]

[Consumer Protect SA @ConsumerPSA]

Apologies for our late response. Has your problem been solved?

[Phillipe @PhillipeVw]

Who can help! Trying to contact consumer help line! @ConsumerPSA @MTNza @MTNzaService @busrep

[Consumer Protect SA @ConsumerPSA]

When will government CT against national bakers that are obviously ripping consumers off with the current size and weight of loafs of bread? @GovernmentZA @CyrilRamaphosa @TreasuryRSA

[Consumer Protect SA @ConsumerPSA]

@NicolasManyike F1 1g9pf 9g

[Keith Adam Mahommed @Keith_AM]

Every week I clean out subscriptions that I did not sign up to. I am tired of being robbed by Vodacom. If it isn't missing airtime or data, it's fraudulent subscriptions. Is there no end to your greed? Let me DM you proof. You do love to out the onus on the customer @ConsumerPSA

[Phiwe Mkhuzo @PhiweMkhuzo]

UNISA Applications are open till 27 September and you don't need a data to apply if you are using chrome you can browse for FREE

retweet for awareness please

[Consumer Protect SA @ConsumerPSA]

Consumer Protect is operated by 1 person on a voluntary basis. The services provided are free.

However we simply cannot attend to most of the complaints received.
We seek volunteers to assist in helping the many consumers wronged daily.

Please DM if you are interested. Thanks

[Consumer Protect SA @ConsumerPSA]

Try contacting @WillardBattery directly who should assist. Let us know if there are unhelpful.

[Thabani Silomo Xtramask 🇿🇦 @Xtramask_T]

@akreana_ @WillardBattery Bought a car battery at the Kempton Park Midas on 23-03-2018 with date imprinted and serial number, now it's dead and cos I don't have a receipt I don't get my 2 yr warranty? is this right, ethical? Who keeps a receipt for over a yr? @ConsumerPSA

[Consumer Protect SA @ConsumerPSA]

The advent of IPTV will further change the market. Packages offer 2000 global TV channels plus thousands of movies and series for just R200pm. All work of Android TV box.

[Wendy Knowler @wendyknowler]

What you can buy for the price of DStv Premium...
Eg For 1/3 of it, you can get a monthly sub for Netflix, Showmax &Amazon Prime Video, leaving >R600 pm, which you could spend on an Android TV box to access your new streaming platforms.

https://t.co/X3UMZhij5l via @mybroadband

[Consumer Protect SA @ConsumerPSA]

We need to do a survey to determine how poor customer service in South Africa contributes the the nation's general poor health. It seems to be deteriorating rapidly. What's your take on the matter?

[Consumer Protect SA @ConsumerPSA]

Our airlines seem to be using refunds as a form of short term finance. We will follow up with @flycemair Thursday. Ultimately a delayed refund is theft. Should they persist, we will simply take the CEO to Small Claims Court. That Summons always gets a full payment and apology.

[South African Government @GovernmentZA]

Applications are invited for nurse training for the year 2019. Closing date is 23 August.

[Reuters Africa @ReutersAfrica]

#Zimbabwe tourism minister charged with corruption worth $95 million https://t.co/RAKWtjdnO5

[Oskido’s Big Day Out @OskidoIBelieve]

Juju knows me too well. I’ve always been at this food 🥘 hustle from day one ☝🏾 Many people don’t know this, but I sold food before I was a DJ outside Club Razmatazz and downtown Jozi.🙏🏽God that I can still pursue my other passion 🕺💃🏽
@Julius_S_Malema @Shimza01 @DJFreshSA

[Consumer Protect SA @ConsumerPSA]

A very unsatisfactory response, hence your need to DM. You continue to absolve yourselves of all blame and place the burden of proof squarely on your client.

[Uber South Africa @Uber_RSA]

@ConsumerPSA Hi there, we've replied to your DM. Please check.

[Consumer Protect SA @ConsumerPSA]

And there we have it. More #TheftByUber It appears this is not limited to @Uber_RSA

[Sebastian Bach™️ @sebastianbach]

Hey @uber . Your driver just stole my wallet. Trying to call you on the phone is a complete joke. I want my wallet back how do I go about this

[Thamie @thamieza]

@ConsumerPSA They respond from Nigeria nogal.....rubbing it in after that #AFCON2019 game.

[Consumer Protect SA @ConsumerPSA]

You mean other than return the cell or suspend the driver? Why have you made no effort to get an employee to call and investigate? You flatly refused to suspend the driver, instead sending the same response 4 times. We are escalating & strongly suggest you return the cellphone.

[Uber South Africa @Uber_RSA]

@ConsumerPSA About the passengers being insured, don't worry, all our riders are insured against any accidents that may happen to them while in an Uber.
Don't hesitate to let us know if we can help you with any other enquiry. (2/2)

[Consumer Protect SA @ConsumerPSA]

And there we go with with the exact automated response we get in South Africa.

[Uber Nigeria @UberNigeria]

@thamieza Hi there, for a specific concern, please DM us the mobile number linked to your account, the trip details and more info about the issue you've faced so that we can assist ASAP.

[Thamie @thamieza]

@ConsumerPSA @Uber_RSA @Uber It seems to indicate precisely that. Good luck to anyone getting your stuff back that you drop or forget from their vehicles.