We believe in the power of great food, and the best food comes from passionate chefs, who bring their style into every dish.
We’re on a mission to say yes to more—more flavor, more color, more adventure. Say yes to a more personalized chef experience.
Thanks for bringing this to our attention. This is clearly not the experience we want you to have, and we’re sorry. Chef Patrick flagged this issue to us as well, and he’s already working with his team to address it. We appreciate you taking the time to share your feedback, and our team will be reaching out by email shortly with a resolution.
@nullrespecter We hear you! 😊 Our Taste Profile includes an option to repeat your last order, so next time you find meals you love, you can make reordering even easier. We’ll also share your feedback about meal exclusions and favorites with our product team. Thanks for the suggestion!
@jakethomas Thanks for the feedback, Jake. We’re actively working with our chefs to expand collections that focus on clean ingredients and simple, high-quality recipes. Keep an eye on your menu for new options as they’re added, and we’ll be sure to share your feedback with our team.
@evee1082 This is absolutely not okay, and we’re very sorry to see this. If you haven’t already connected with our Support team, please send us a DM with your account details so we can investigate this immediately. We’d like to learn more about what happened and make this right.
@BIG10SPRINTERS We’re so sorry to hear this — this isn’t the experience we want for you. Our team is reviewing your case and will follow up shortly to resolve this for you.
@LV_Req Thanks for reporting this - we are so sorry about the inconsistency. Please feel free to report this to our team - we will make sure you’re taken care of.
@TMcDNYC We are so sorry about the trouble! We’re working on a resolution for you now. Please keep an eye on your email inbox for a message from our team.
@jrangubphai This was incredibly thoughtful — thank you for being with us for so long and for appreciating the care our chefs, drivers, and teams put into every delivery 💛