Cool Cats Help & Support

Help & support for all things Cool Cats, Cool Pets & Cooltopia!
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🐥 @coolcatsnft
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[Cool Cats Help & Support @coolcatshelp]

@jolittle_ @JARVIS_nfts @mervxxgotti Hello! Have you sent an email to [email protected]?

[Cool Cats Help & Support @coolcatshelp]

@Pequelord @coolcatsnft @AnserPatris @cloncast I’m so so sorry to hear this :( unfortunately there is nothing we can do in this instance, but we recommend reaching out to OS and reporting the lost asset

[Cool Cats Help & Support @coolcatshelp]

@0xDIS I am still here!

[Cool Cats Help & Support @coolcatshelp]

@CryptoPhoenix2 @coolcatsnft @mervxxgotti Confirmed

[Cool Cats Help & Support @coolcatshelp]

Maintenance complete!

If you have an issues accessing the game please refresh! Happy questing!

[Cool Cats Help & Support @coolcatshelp]

GM!

Cooltopia will be undergoing a 30 minute maintenance at 11:30am EST today.

Thank you for your patience 🙂

[Cool Cats Help & Support @coolcatshelp]

@Schmitty101 Hello! Which Pets appear as eggs but should be in final form?

[Cool Cats Help & Support @coolcatshelp]

It's a GM!

Cooltopia will shortly be undergoing maintenance in preparation for the comic mint.

This will last until 3pm EST, at which point the comic will be available to purchase.

Thank you for your patience 🙂

[Cool Cats Help & Support @coolcatshelp]

Maintenance complete!

Please note that if you accessed Cooltopia within the previous 24 hours, you may see the error:

"Not authorized to access this resource"

If this appears, please simply refresh and restart your browser, and reconnect to Cooltopia.

GM 🌞

[Cool Cats Help & Support @coolcatshelp]

Gm!

There will be a ~3 hour Cooltopia maintenance scheduled for next week, Tuesday, September 20th, starting at 1PM BST / 8AM EST!

Thank you for your patience :)

[Cool Cats Help & Support @coolcatshelp]

@iamdsesto @ARC8App We apologize for this! This was left to Arc8’s end, but we will be sure to prioritize this next time ☺️

[Cool Cats Help & Support @coolcatshelp]

Have fun with @ARC8App today! Be sure to read their 🧵 on wallet connecting as well!

[Cool Cats @coolcats]

If you need a quick step-by-step tutorial for how to connect your wallet to the @ARC8App, check out the 🧵👇

[Cool Cats Help & Support @coolcatshelp]

@Nick_Walden @Tasty_Snackz @coolcatsnft @ARC8App Truly sorry about this. Have you connected with the @ARC8App team in their Discord? They have been helping players manually with this issue.

[Cool Cats Help & Support @coolcatshelp]

@iamdsesto @ARC8App @ARC8App has been helping users with this in their Discord!

[Cool Cats Help & Support @coolcatshelp]

@iamrobotbear @LVSpike420 @kduck_nft @coolcatsnft @ARC8App You will have to contact @ARC8App directly as they have been helping users in their Discord with this!!

[Cool Cats Help & Support @coolcatshelp]

Maintenance complete!

Our dev team has finalized upgrades to Cooltopia’s server infrastructure. If needed, please remember to refresh your browser next time you access Cooltopia.

Thank you for your patience :)

[Cool Cats Help & Support @coolcatshelp]

Gm!

There will be a ~1 hour maintenance scheduled for tomorrow, Wednesday, September 7th, starting at 3PM BST / 10AM EST.

During this time, you may see “Service is currently unavailable” displayed on the Cooltopia site.

Thank you for your patience :)

[Cool Cats Help & Support @coolcatshelp]

Maintenance complete! A new boss quest is now available. Good luck defeating the King Crab!

[Cool Cats @coolcats]

There's a new boss in town!

🦀 King Crab from Fortuna Bay

Will you be victorious? 🏆

[Cool Cats Help & Support @coolcatshelp]

Cooltopians!

We hope you’re having a restful weekend!

There is a ~2 hour maintenance scheduled for tomorrow, Monday, Sept 5th, starting at 1PM BST / 8AM EST.

More info will be released once the maintenance is complete.

Thank you for your patience :)

[Cool Cats Help & Support @coolcatshelp]

Maintenance complete!

Our dev team has successfully implemented upgrades to Cooltopia’s server infrastructure.

Please remember to refresh your browser next time you access Cooltopia, if needed.

Thank you for your patience :)