Emma Thomas

Would you follow me? I'd follow me.

[Emma Thomas @coolmurr]

@HMRCcustomers Ok thank you. Is the best option for me to call up again then to discuss my queries? When is the quietest time to call?

[Emma Thomas @coolmurr]

@HMRCcustomers I just called up as I had a few queries about a self assessment I've recently done. The operator I spoke to was condescending and didn't answer my questions. I've been in tears since the call. Could I please speak to someone who can help me?

[Emma Thomas @coolmurr]

@HMRCcustomers Hi Steve,
Thanks for the prompt response. Should I DM you my queries?

[Emma Thomas @coolmurr]

@SlamDunkMusic I second the requests for partial refunds. However, my main concern is that your lack of signposting, wrong postcode, and management of this was actually dangerous. We saw two near misses on country roads because of the queues. There were pedestrians walking on dual carriageways.

[Emma Thomas @coolmurr]

@VirginAtlantic Is this a known issue? It's occurring for both people on my booking. Thanks for coming back so quickly.

[Emma Thomas @coolmurr]

@VirginAtlantic when I try to check in online for my flight it takes me to the FlyReady forms, which I've already done. Then it shows them as done and takes me back to the check in screen, which results in a loop... How do I check in online?

[Emma Thomas @coolmurr]

@pizzahutuk @pizzahutdeliver I've done this. I did also tweet them but no response yet.

[Emma Thomas @coolmurr]

@pizzahutuk I ordered some food on Sunday evening and one item wasn't delivered. I tried to call the store but they didn't answer, so I raised a ticket to ask for a refund. The CSA is refusing to issue me a refund, and will only offer a voucher (that I don't want). Please help.

[Emma Thomas @coolmurr]

@pizzahutuk From your website directly. I've also tweeted @pizzahutdeliver

[Emma Thomas @coolmurr]

@pizzahutdeliver please can you help?

[Emma Thomas @coolmurr]

@pizzahutdeliver I ordered some food on Sunday evening and one item wasn't delivered. I tried to call the store but they didn't answer, so I raised a ticket to ask for a refund. The CSA is refusing to issue me a refund, and will only offer a voucher (that I don't want).

[Emma Thomas @coolmurr]

@pizzahutdeliver It seems very unfair (and potentially not lawful) to not issue a refund for something I didn't receive. Given I used a deal, I'm happy for the refund amount to be adjusted as necessary. I am happy to DM you with my order details and ticket number for the request

[Emma Thomas @coolmurr]

@Suzeeeeh @SlenderSherbet All the joy I could need. Thank you 💕

[Emma Thomas @coolmurr]

@GWRHelp Thanks!

[Emma Thomas @coolmurr]

@GWRHelp is it possible to get any compensation for not being able to board my booked train due to there being 5 carriages instead of 9 (including carriage J with my booked seat)? 12.55 Reading - Bath Spa. Train full.

[Emma Thomas @coolmurr]

@GWRHelp Sorry just to confirm, it's not that I can't sit down, but couldn't get on the train as it was so busy. Do I still use the same contact route?

[Emma Thomas @coolmurr]

Nothing as extreme happened to me, but I was told with similar symptoms to just use a nasal spray for a month. Anyway, turned out to be iron deficient 🙌

[Fran Thomas @FranThomas17]

For a lot of people the thought of seeing their families/friends at Christmas was genuinely the only thing keeping them going, please check in with friends and loved ones #tier4

[Emma Thomas @coolmurr]

I just got very excited about Christmas listening to one of my favourite songs, and my Fitbit buzzes to say I've hit my zone minutes...sat down. Oops.

[Emma Thomas @coolmurr]

@_Zukanna_ Excited for Amnesia!