CShort

[CShort @courierowl]

@British_Airways If anyone is curious, @British_Airways did NOT help, told me it was my fault and they refused to take a human approach. Haven’t flown with them since, and I intend to keep it that way.

[CShort @courierowl]

@British_Airways good morning. I made a terrible mistake and accidentally cancelled trans-Atlantic flights for my family of five for next September, not realising they were non-refundable! I was only trying to change the dates; are you able to help? Thank you!

[CShort @courierowl]

@British_Airways Thanks David - but genuine mistakes do happen, especially when there is a big financial consequence to an honest mistake. Hoping that @British_Airways are able to take a nuanced and sensitive approach in this case.

[CShort @courierowl]

@DLPReport Problematic if you’re trying to complete the scavenger hunt 👀

[CShort @courierowl]

@kmelkhat https://t.co/4QDj5SeMIR

[CShort @courierowl]

@British_Airways Looks like we’ll have to look into what systems issues you were experiencing at the time. Thanks for your help; I’ll go ahead and update my complaint and be in touch if I need any more guidance.

[CShort @courierowl]

@British_Airways I absolutely guarantee that did not happen for me - if I saw that I stood to lose several thousand GBP and our family holiday, I assure you I would not have done it!

[CShort @courierowl]

@British_Airways And I think this is why I am seeking help; it all happened so suddenly and with so little information that I was so blindsided by the outcome, having not realised the impact until, as BA have said up to now, it’s too late. I certainly hope that’s not the case!

[CShort @courierowl]

@British_Airways Well I suppose that’s the thing - there weren’t multiple stages when cancelling. When I clicked Cancel, there were no details whatsoever as to my fare code nor what would be refunded, it immediately said ‘Your request is being processed.’

[CShort @courierowl]

@British_Airways It looks like I’ll have to pursue a refund then. Can you please detail the many stage process detailed by David. Can you help? Thanks.

[CShort @courierowl]

@British_Airways Thanks for explaining Kelly. Would it be possible to discuss options for rebooking under a new reservation? This was a genuine mistake from a loyal BA customer of many years so would think there is always a human solution, even if the computers have limitations!

[CShort @courierowl]

@British_Airways Thanks David. I’ve gone through your website and have a ticket raised but unfortunately I’ve had the ‘book’ thrown at me, computer-says-no. I completely understand a refund isn’t the solution, simply asking for the flights to be reinstated or rebooked for a day later.

[CShort @courierowl]

@Luiseach https://t.co/hOHnBG8yrm

[Christmas Vacation @VacationQuotes]

Sweetheart, your Grandma Nora’s got a real painful burr on my heal, and if you rub it for me I’ll give you a whole quarter, okay? And I’ll give Audrey a quarter too, Audrey!

[CShort @courierowl]

@PS5StockAlertUK Do we know if this is digital or disc?

[AfternoonTeaUK @AfternoonTeaUK]

We've partnered with Fortnum & Mason to give one lucky winner Afternoon Tea for 2 at the Diamond Jubilee Tea Salon! > https://t.co/4rmKQBiYKM
For a chance of winning simply -
1. Follow @AfternoonTeaUK & @Fortnums
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T&C in next comment
#Christmas #Fortnums

[CShort @courierowl]

Hoping to see @Lin_Manuel in our audience and doing your amazing show justice!

24-29 June 2019 - Bridewell Theatre - Blackfriars, London

#intheheights #piraguaguy #lightsuponwashingtonheights #cityacademy #castudiocompany

[CShort @courierowl]

@SomersetHouse

[CShort @courierowl]

@somersethouselondon Feeling Fantastic! #summerscreenprints #snapshotcompetition @printclublondon #captainfantastic

[San Antonio Spurs @spurs]

Coach Popovich Named 2017-20 @usabasketball Men’s National Team Head Coach

👉🏼 https://t.co/DemNMYkSK8

[CShort @courierowl]

It hurts so good but I now need a break from all this food. #EpcotFoodFestival #EpcotFW15 @DisneyParks @EpcotCentre