Simon Cox

[Simon Cox @coxsim]

@GWRHelp Has the gas leak prevented replacement buses from running from Didcot? Many people don't have the option to just "not travel".

[Simon Cox @coxsim]

@GWRHelp Yes, I understand there is major disruption. There is also *no* information on replacement travel from Didcot. That's why I asked here.

[Simon Cox @coxsim]

@nationalrailenq @CrossCountryUK @GWRHelp So you advise people to travel to a station with no train or bus connections to be told how to find alternatives, rather than broadcast it on here? That's the worst advice I've ever heard.

[Simon Cox @coxsim]

@nationalrailenq @CrossCountryUK @GWRHelp Why are there no rail replacement services at Didcot? One of your busiest stations?

[Simon Cox @coxsim]

@foodpandahk have been charging me for PandaPro (which I have not subscribed to) and refuse to look into it (I'm getting emails securely sent by their domain). Their actual preferred course of action is that I contact the police and report them for fraud. Bonkers customer service

[Simon Cox @coxsim]

@PerfectDraft_uk my machine has broken and your support team is ghosting me. I'm hosting an 80th birthday party and an England match viewing with no draught machine. Disappointed to say the least!

[Simon Cox @coxsim]

Hiz

[Simon Cox @coxsim]

https://t.co/qebR2illMN

[Simon Cox @coxsim]

😉🤦😒

[Simon Cox @coxsim]

G j sf

[Simon Cox @coxsim]

D https://t.co/qebR2illMN

[Simon Cox @coxsim]

@BetfairCS having the worse CS experience. Over 3 hours wasted, 4 support agents talked to, and I'm still left with a closed account you incorrectly deemed compromised and no new account.

[Simon Cox @coxsim]

@Uber_HK I've just had two drivers cancel on me after waiting almost 20 minutes. If this were me cancelling I'd be charged, so where's my compensation in this case?

[Simon Cox @coxsim]

@cathaypacific utterly disgusting customer experience again. Buggy website caused a half hour phone call, ending with my only option to email. Have parents trying to fly this weekend blocked by insanely bad service.

[Simon Cox @coxsim]

@HSBC_HK downloading a (blank, 3 page) form is not an online application. It's 2019, why do you still need physical paperwork?

[Simon Cox @coxsim]

Geek achievement unlocked, listening to @mjpt777 at #yowsg

[Simon Cox @coxsim]

T admits https://t.co/VJbAt95668 hackers were able to access emails https://t.co/1YalszQ12m via @Verge

[Simon Cox @coxsim]

@GreenMotion is anyone answering your phone lines? Any option to a human results in a dropped call!

[Simon Cox @coxsim]

Aside from a train, are there any other correct types of objects on the track? https://t.co/6dR5ueZrBD

[Simon Cox @coxsim]

@47Bull @LeoAW Why do you think this is a bad thing?