@SamsungUK Thatโs a bit of a cop out stating you want be able to overturn it, as the damage to the phone was not there when I sent it so either it was done in transit or at your repair centre. Will be returning to Apple I think much better after care.
@SamsungUK very disappointed sent my Fold 3 in for a screen protector lifting after 4 months of use to be told the the phone has damage and need to pay as warranty is void. No damage when I sent it now having to wait 5 working days for the dispute to conclude. With no phone.
@SamsungUK very disappointed that I have sent a Fold 3 in for a repair to internal screen protector and they are trying to charge ยฃ400 for damage the frame that was done in transit, can take up to 5 working days to resolve the dispute so without a phone.phones only 4 moths old.