@rapidoapp_ u must fire ur stupid prodct mnagrs & tech designers.
In wht world is switching cab, tht has driven 7 min to 3 min eta, to a cab with 10 min eta again an upgrade!!?
So ur brilliant f**kall PMs hv made me wait 17m instd of 10 n wasted tht 'nvr cancls' cabs time
@ola_supports First let me know what is this mechanism where u do not provide contact details and expect the regn no to be good enough n have no action if customer says NO it wasn't helpful?
@Olacabs@ola_supports i left a belonging in a ride. On asking help, for driver cont detls u show me his car no. N thn confidently ask if its useful. With No, u say thanks n thts it. Wtf am i to do with his vehicle no? N do u even care where customer came from to this screen?
@amazonIN do u hv ny intnt 2 actually provide a real tuch pt for ur cust. I'v bn goin in circles on ur app fr a retn u hv nt atmpted to pik up n its kps showin nw dates fr nxt piclk up or retrn faild with no real point to reach some1 other thn links tht take u bck to ech othr
@grok@xai why is my grok not able to load my gmail ID on clicking continue with google. Its been this way from almost a week You are wasting my paid time.
@ICICIBank@ICICIBank_Care if i write to u abt an issue here vl u reply? u hv bn v selective on emails thru ur cust care id. So I hv high doubts, specially wit my past exp of 0 respns frm u on X. Cn u tel me which platform u lyk so tht cust cn align wit u instd of othr way around
@Swiggy below food was ordered almost 15 min back and I paid extra for a 19 min delivery. It still shows 19 min only. Why should I pay extra n why should this not move at all???
@IndiGo6EI m postn tis 2 highlyt my amzing xperience last nyt wit ur cst care wyl also 2 highyt t systmic issu tat md me reach thm
Palak ws t excutiv hndlng t call. She ws suprcurteous, ndrstnding n ws qikly on 2 reslvin my issu incl tkin care f cmilr hssle on my 2nd flyt as well
Wyl t humn interaction ws great, t automation hs a long way 2 go at ur end which ended up causing the issue.
My seats had bn chnged by auto chekin facility leading to family (3) sitting separately incl a 5 Yr kid. Needs 2 be fixed. T person made it supr smooth & shud b applauded
@ola_supports You have the driver and cab details, you know the date and time at which he was alloted a ride, pre booked one. Can you not even do some internal searching to take an action??
@rapidobikeapp u r such a mess, u allow drvr to cancl evn fter rechg t dstinatn n meetng t psngr. Wt kin f stpid dsign is tis whr u dn't kp ny hygn cntrl. Sch a smple ctrl 2 bld, u knw pikup loc+drvr loc n whn it mtchs. Rther thy shud gt 15s fter which thy shudnt be allwd 2 cncl
@ola_supports So finally he cancld t bukin after runnin out of patience wit the cust 2 cancel it. Well @Olacabs 4 their part, did 0 communication or auto-replacement of cab while they graciously allowed him go cncl. So folks beware of using them for pre-booking cabs for critical situations.
@ola_supports Nd here after 20 min too he's stnding right thr. What's the sanctity of ur pre-booked cab. U dont seem to bother or nudge him. 0 support to cust. Luckily I hd used ur competitions app too so am not going to miss my flight. Bt the audacity n indiff. BTW I also msgd him for 0 resp