Creately Support

We are here to answer any and all questions related to @creately - Your Visual Workspace

[Creately Support @creately_help]

@Zzay Hi Jose, thanks for reaching out! We did not face any downtime. However, we'd be happy to help you. Please reach out to our support team here so that we can assist: [email protected]

[Creately Support @creately_help]

@emblar @creately Hi Emma, thanks for reaching out! We'd be happy to help you, please reach out to our support team here so that we can assist: https://t.co/o6Eozyks6P

[Creately Support @creately_help]

@_PabloAvelar @creately Estaremos encantados de ayudarle, póngase en contacto con nuestro equipo de asistencia aquí para que podamos ayudarle: https://t.co/o6Eozyks6P

[Creately Support @creately_help]

@MarxWang16 @chandika However, if you are still dissatisfied, you will receive an email shortly inviting you to book a call with our Head of Customer Experience to further discuss your matter.
Thanks for your understanding and patience! 2/2

[Creately Support @creately_help]

@MarxWang16 @chandika Hi Marx, we are extremely sorry that the outcome you received is not what you expected. We can confirm that the team has provided you with the optimal solutions in line with Creately Terms of Services for all your support tickets. 1/2

[Creately Support @creately_help]

@onecheekymaori @creately Hi Ria,
Thank you so much for bringing this to our attention and we are sorry for the inconvenience caused. Could you please DM us your email address so that we can assist you with this issue? We'll check into it right away.
Much thanks in advance for your cooperation!

[Creately Support @creately_help]

@ChekeHs Hi there! Thanks for reaching out. We'd be happy to help you, please reach out to our support team here so that we can assist: https://t.co/o6EozyCBkX

[Creately Support @creately_help]

@itloveddl @creately Thanks for reaching out! We'd be happy to help you, please reach out to our support team here so that we can assist: https://t.co/Vhr1lm7BQ2

[Creately Support @creately_help]

@JuneylJoo Hi June,

Thank you for reaching out - we can help you out. But, do you mind if I asked why you decided to discontinue  your Creately subscription?

Deleting your subscription results in all your documents being erased along with your account as well. This action ca...

[Creately Support @creately_help]

@1uNile You can cancel by logging into your account by following the instructions mentioned in this help article - https://t.co/AetVD11jy2

[Creately Support @creately_help]

@manojranaweera @creately We apologise for the inconvenience caused, there has been malicious email activity and we are working around the clock to rectify the impact. https://t.co/FcV32JCE2t

[Creately Support @creately_help]

@viion @creately Hi Josh, thanks for reaching out! We'd be happy to help you, please reach out to our support team here so that we can assist: https://t.co/p24TS474fZ

[Creately Support @creately_help]

@matthewogston @creately Hi Matt,

We understand your concern, and we're here to help. Could you please reach out to us at [email protected] - our support specialists will be able to provide you with a solution to this.

Thank you

[Creately Support @creately_help]

@MadWomanMktg We're sorry you feel this way. If you can DM us the issue you're having with Creately? We can try and fix it for you

[Creately Support @creately_help]

@santi1524 Hi Santiago, how may I help you?

[Creately Support @creately_help]

@ernestyn Hola, ¿hay algo en lo que podamos ayudarte? Si es así, por favor, envíanos un mensaje con los problemas y estaremos encantados de ofrecerte una solución lo antes posible.

[Creately Support @creately_help]

@bambicidio Pido disculpas por las molestias ocasionadas. ¿Puede enviarnos un mensaje de correo electrónico para obtener más detalles sobre el problema? Avíseme si ya informó este problema a nuestro equipo de soporte, luego puedo hacer un seguimiento por usted

[Creately Support @creately_help]

@angelgugui Hi @angelgugui

We're extremely sorry for the inconvenience you faced - Could you please direct message us your email registered in Creately? and then we shall do the needful for you.

Thank you,
Creately Support

[Creately Support @creately_help]

@pauimpala Hi @pauimpala ,

We're extremely sorry for the inconvenience you faced - Could you please check your inbox. We'd like to help you out.

Thank you,
Creately Support

[Creately Support @creately_help]

@maroq Thank you will have a look and update you as we progress ahead. I apologize for the inconvenience caused.