Cressida

Perfumista, L'enfant terrible. Si vis pacem para bellum.

[Cressida @CressidaLaura]

100% agree!

[J.K. Rowling @jk_rowling]

I fear this might be my most controversial take ever, but I agreed to put it to a vote so here we are.

Hoodies should only be worn by men young enough not to look silly carrying a skateboard.

[Cressida @CressidaLaura]

@AerLingus my booking has disappeared off my account on the website since I added an infant last week. Please help! I’ve tried messaging on facebook/X / WhatsApp but only get the virtual assistant who is useless!

[Cressida @CressidaLaura]

@marksandspencer @matt82uk Matlock M&S don’t seem to know that gift cards are working again, they’ve just told me they’re not!

[Cressida @CressidaLaura]

@British_Airways why is there no one at the check in desk for the 2045 flight from Munich to Heathrow?! Big queue of people!

[Cressida @CressidaLaura]

@riverislandhelp my parcel hasn’t been delivered and I’ve messaged your website at least twice and no one can help!

[Cressida @CressidaLaura]

@nextofficial missing parcel, I’ve messaged twice on your website and no response!

[Cressida @CressidaLaura]

@British_Airways please reply to my DM! Thanks 😊

[Cressida @CressidaLaura]

@easyJet flight from Paris to Luton has been cancelled. No staff at airport to help and no help from 2 phone calls to different numbers. Please can someone help?

[Cressida @CressidaLaura]

@flyLAXairport why aren’t we allowed to leave the baggage reclaim area?! No one’s made any kind of announcement.

[Cressida @CressidaLaura]

@vestiaireco I’ve booked over 6 collections - how many more do I need to book before I let you know the problem persists? I am letting you know now.

[Cressida @CressidaLaura]

@vestiaireco shocking customer service! Sold an item, booked 6 collections with FedEx, all 6 have failed, no one has turned up. Neither you nor FedEx care.

[VeryBritishProblems @SoVeryBritish]

Only a British person will quietly join the back of a five-mile queue, without even bothering to attempt to look how far ahead it stretches, not even looking up from their phone, maybe a small bottle of water in the other hand… showing the rest of the world how queuing is done.

[Cressida @CressidaLaura]

@FedExHelpEU booked 6 collections for a parcel, 6 times no one has collected… I’ve opened a case and still nothing! Please can someone get it collected?!

[Larry the Cat @Number10cat]

Thank you Ma’am

[Cressida @CressidaLaura]

@easyJet Yes I know that, it’s on the app. But what’s the actual issue?

[Cressida @CressidaLaura]

@easyJet why is flight 2126 delayed by over 2 hours from Nice please? The man at the check in desk didn’t even know it was delayed!!!

[Cressida @CressidaLaura]

@riverislandhelp trying to order but the confirmation page doesn’t come up when I press confirm order, I’ve tried 3 times now!