@UPS Lost package, filed claim, investigators determined driver error and package โlostโ. Now a black hole, no answers, no accountability,
transferred all around, 5 hours+. I get mistakes happen but claims and โserviceโ needs process & service redesign .. so much feedback.
2021 off to a good start virtually connecting tribe for โbreaking stigma in strideโ #stillIrun5kโ in support of mental well-being #altrarunning#stillirun5k new yearโs day;post-champagne;walk not a run! Thanks VF brand @AltraRunning for being a sponsor! #2021 #VF#VFCorp