Director of a prominent South Florida concierge and executive wellness medical group. Eldest of 5 girls | Passionate about medicine and exercise | Multitasker.
Ignoring a customer is the pinnacle of the worst customer service, @frontpoint. I've sent plenty of emails to the company's blind addresses. Dig my phone number out of them and call me. NOW.
Frontpoint has let me down. I'm done sitting on HOLD as my calls are dropped, @lacorazzam. I've sent plenty of emails to blind addresses at the company at which you're CEO. None have been answered. My phone number's in all of them. Please call me. I don't wish to embarrass you.
Looks like they get a customer, then ignore that customer. @frontpoint, you've ignored and dropped my many calls. You're a security company? Yeah, right. Call me back now!