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For what it's worth, my final thoughts regarding the situation:
- Some have received refunds, some haven't.
- Nobody has received Premium payouts, and there's no clear ETA.
- Payout delays are now happening on other accounts too, despite the 'back to same day' promise from July 15th.
I think they realized they were already doomed, so might as well make some promises and try to make the best of it. Cheap PR trick.
I don't see how the company recovers from this unless someone bails them out.
@Alpha_Futures_ Still waiting for refund 20 days. sir i send email already no support response at all just don't leave me hostage to your endless promises
@Alpha_Futures_ Still waiting for refund 20 days. sir i send email already no support response at all just don't leave me hostage to your endless promises
World cup final 🏆
Predict the correct score, and one lucky winner gets a 100K Challenge Account.
👇 Comment your prediction below before kickoff!
#WorldCup2026#PropFirmMatch
I'm sure the last few days have been hard for some of you that were on the Premium Plan. We also understand how difficult it is to trade let alone be successful at it.
We did not want to overpromise and underdeliver with the uncertainty we faced this week as a company.
Now that it is officially behind us, and after further talks with our current partners, we want to publicly announce that all of you in “approved for pay” on Premium Plans will be paid. You are currently seeing them as “Premium Pending” in dash.
This was always the plan, but with the unfortunate turn of events with our ex partner last week and the issues on the Premium Plan, the fairest way to address Premium Plan users in that moment was to issue refunds.
Zero & Advanced Account payouts will be back to the same day as of tomorrow and those Premium Account payouts WILL be made in batches.
The first batch which equates to 10% of outstanding Premium Account payouts have been made today. We will be contacting the rest of you directly via email to make sure timelines are communicated effectively. Active Premium Account users are still receiving refunds as well, that has not changed.
All of you that have continued to choose Alpha and trading here, we cannot thank you enough for your support in these unusual times and very glad to get back to our typical service with you.
Thank you for your patience, understanding, and for sticking by Alpha.
Best liquidity pools to use for the draw on liquidity, bias and potential reversal points:
1. Previous Days High
2. Previous Days Low
3. Previous Weeks High
4. Previous Weeks Low
5. London High
6. London Low
7. Asian Range High
8. Asian Range Low
9. Equal Highs
10. Equal Lows
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1️⃣ Follow @BlueberryMkts
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