Service Squad

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Nolidj is Power. 🇺🇸🇬🇧 @FrevertChris]

BTW, don’t be surprised if you’re hunted down by one of the law firms suing FedEx since you’ve admitted that that the company has been involved in “getting rid of foreign born grifters” by one of their former employees. I’ll be forwarding this exchange to one of them that I know. Enjoy!

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Kazuki @sakazuki1973]

@FedExHelp My package doesn’t show update since 9/28. What’s going on ? Tracking# 544657816010

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[MZ @Michael_Zheng_0]

@FedEx My package said delivered but it wasn’t there when i checked, i heard your workers been stealing pokemon packages. I was looking forward to this for months and it has been ruined by your workers

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Jason L @seacow2001]

@carlmarino1 @FedEx @FedExHelp My FedEx driver had a hot date probably. He filed my package as wrong address and decided he didn’t want to deliver it today after 330pm. “Need more information” he decided to change delivery to Monday.

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Mike bedo @Michael78038984]

Unbelievable this is the picture supposedly that the driver Monique left as proof she made attempt to deliver I waited all day home for my daughters birthday present I have a ring doorbell bell and no one came by @FedEx

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Chanson @Cassand65860619]

@carlmarino1 @FedEx @FedExHelp Fed ex drivers always leave the package in front of the door, so the door won't open.

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Raven_Heart66 @Raven_Heart13]

@carlmarino1 @FedEx @FedExHelp I'm betting that it's an independent contractor so they wear the FedEx uniform but the driver is not technically a FedEx employee so FedEx could care less.

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Nelson 277 @NelsonRasmusse5]

@beegjuan1 @carlmarino1 @FedEx @FedExHelp Hey Mr David I don't use FedEx I don't buy shit online but you're the one who sounded like a whiny bitch and sticking up for bad customer service so go fuck yourself sideways you're probably a lefty you probably like Trump I voted for him three times but he's a fucking traitor so

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Madc32 @jcarver1169]

@carlmarino1 @FedEx @FedExHelp While Ground and Express are in the process of merging this is a Ground contractor. This kind of shit is about to be the norm. FedEx Express wouldn’t do this but after the merger this will be the standard.
Thank Raj the ceo.

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[DEI = Deport Every Indian @refugee79]

@carlmarino1 @FedEx @FedExHelp FedEx is the worst at this. They always blamed their contractors. They would leave boxes anywhere and everywhere but the front door.

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[MEstull @EstelleMJL]

@carlmarino1 @FedEx @FedExHelp Omg the same thing was happening to us! We live on a busy road and they were leaving it by the mailbox. Several packages were taken! We complained and were told the policy is to deliver to the address and it’s up to the driver if they go all the way up to the house.

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[EMac44 @arduatendit]

@TrusterTim @carlmarino1 @FedEx @FedExHelp My husband is an IT tech, so we get equipment delivered to our house daily. FedEx is by FAR the worst! It's the only delivery service we have issues with, but that's what certain companies use so we don't have a choice.

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Kitsune @Kitsune7Tails]

@carlmarino1 @FedEx @FedExHelp FedEx once delivered 2 large crates of cat litter to a house mile away on a different street. Older lady managed to find our info and let us know. I filed a complaint with FedEx, they closed it because they “confirmed the package delivered” after we had to go collect it from her

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Samis (Yale Grad) @Smcl318]

@carlmarino1 @FedEx @FedExHelp Maybe stop being a weirdo and take your ass for a walk and get your package. Absolutely wild behavior from someone to make a post like this.

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Sir Jordie Jordan Esq @wingsofdispear]

@carlmarino1 @FedEx @FedExHelp Sounds like y’all the problem and being rude and combative. Driver decided fuck you didn’t wanna bother with your mouth and still put the package at the address. Fuck people like you

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[ShadowFalls @ShadowAlpha]

For anyone saying this is a Fedex problem in general, it's more so this is a lazy problem. If it keeps happening even when people are replaced, it's a supervisor problem.

Had an Amazon driver use my mailbox once. I told them about it and it never happened again.

The problem is you are talking to someone who tells the supervisor to handle it and they aren't handling it. You need their boss now to handle it.

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Kay T @hiiikayyy]

@FedExHelp Hi! My package is stuck in clearance delay with a message saying documentation is needed, but with no other info. Where or how do I send it or get in contact with the agents?

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[Squirrel Bait @BlueHillGirl]

@carlmarino1 @FedEx @FedExHelp Even with a garage request, the driver will still bypass the driveway if it has low-hanging branches or lacks a clear turnaround spot. Judging from your video, I would guess you fit both those scenarios.

[Service Squad @CS_Helppge]

Hey,👋 Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!  - Shaun

[George Ponder @Coppertop004]

It took over 3 minutes to navigate @Fedex automated menu and talk to a human. And then they were of no help. Companies used to pride themselves on customer service. Today, they just don't seem to give a crap about it.