Cliff Gilley

Product manager, lawyer, gamer, comic book nerd, and former alter-ego of @thecleverpm at

[Cliff Gilley @ctgilley]

Hey #prodmgmt! The Gartner for Product Teams crew is looking for insights on how you're using #generativeai in your day-to-day work. We'd love it if you could take a few minutes to fill out our informal survey to inform some upcoming research!!

https://t.co/xOIRPkGPGy

[Cliff Gilley @ctgilley]

@NVIDIAGeForce #GeForceRTX50

[Matt Anderson 🇺🇦 @MattAndersonUT]

What The Data Shows About Product Leaders and Product Laggards w/ @ctgilley + @NilsDavis https://t.co/ACHViKhldH #prodmgmt

[Cliff Gilley @ctgilley]

Hey there, #productmanagement folks! Gartner is looking for some feedback from you on what trends you're seeing in the profession to help us focus our research on the most important and impactful topics.

https://t.co/1GBC7dx3D4

#prodmgmt #2024trends

[Cliff Gilley @ctgilley]

@PatThePM If you don't manage your time, everyone else will. It's one of the hard lessons to learn as a PM. All meetings are not equal. If you're not bringing or taking value, do something more impactful. Stakeholders love meetings, we need to love impact.

[Cliff Gilley @ctgilley]

1000% this - #prodmgmt

[Pat Bergstresser @PatBergie]

Stakeholder: "Hey do you have 5 mins?"

Junior PM: "Sure! Let's hop on a call and I'll take notes!"

Experienced PM: "It depends, what do you need? Let's keep it async first. We can do a call later if necessary."

[Cliff Gilley @ctgilley]

@JustAnotherPM Networking with peers, seeking out mentors with more/different experience, building local PM practice communities...

[Cliff Gilley @ctgilley]

@carlvellotti Assuming they know the customer without stepping a single foot outside their office/business context.

[Cliff Gilley @ctgilley]

@onejasonknight Have seen this so many times.

[Cliff Gilley @ctgilley]

@saeedwkhan @sjohnson717 @johncutlefish @RichMironov @ttorres @lissijean @triciacervenan The same metrics that any product team would use -- focused on value and outcomes that the platform is driving, not just features and outputs of the team. A platform *is* a product, even if it's just an internal platform. Should be managed like one.

[Cliff Gilley @ctgilley]

Happy Friday, #prodmgmt peeps! What are the top trends and topics you're keeping an eye on in 2023? @RichMironov @ttorres @johncutlefish @lissijean @sjohnson717 @triciacervenan @saeedwkhan

[Cliff Gilley @ctgilley]

@saeedwkhan @sjohnson717 @johncutlefish @RichMironov @ttorres @lissijean @triciacervenan Typically, a tech team that views the platform as nothing more than enabling technology, so just backlogs of tech work, prioritized by tech folks, without a focus on the value the platform should be delivering.

[Cliff Gilley @ctgilley]

@saeedwkhan @sjohnson717 @johncutlefish @RichMironov @ttorres @lissijean @triciacervenan In practice too few platforms have a PM.

[Cliff Gilley @ctgilley]

@ArloSmartHome Finally found an actual phone number for their support -- the solution? "Place a full-price order and we'll credit you back 50% within 24 hours." Lots of trust being asked for there...and bold after "eating" my original discount code.

[Cliff Gilley @ctgilley]

@ArloSmartHome : Your storefront "ate" my EOL discount code (stuck at "processing order") and now I can't use it. Interesting tactic to force people to pay full price. #customerdisservice #CustomerService

[Cliff Gilley @ctgilley]

@Mont_Jiang @NamelessWander4 Did we watch the same film? Because in the Iron Man I watched, after seeing first-hand the horror of his military inventions, the hero shuts down that part of the business and the villain wants to take him out of the picture because of it...

[Cliff Gilley @ctgilley]

@onejasonknight @CordtMinzer When I was actively blogging, my newsletter was more an excuse to poke people that I was still around and had new content for them to read. That plus my book suggestions ramped up my subs pretty solidly. It was a project of love, so this negging approach would fall flat.

[Cliff Gilley @ctgilley]

@PatThePM Clarity of vision and strategy almost renders roadmaps moot. **Almost**...

[Cliff Gilley @ctgilley]

@ttorres That's the theory...all too often the practice is, "Here's the roadmap, which we've set in stone. Just FYI." Collaboration is the key to success, which means soliciting *and* incorporating feedback on our plans.

[Cliff Gilley @ctgilley]

@onejasonknight You were a hell of a lot more polite than I would have been in the same situation...