@LisaKiernan23 Hi, we're sorry to hear this. Please send us a DM with your booking reference and passenger details so we can look into the seat change and any applicable refund request. Thank you. _Hn
So annoyed with @Ryanair . Paid for 2 seats together, front of aircraft. Now one of is in row 4 (middle seat) and the other row 18 (middle seat) . They say pay in advance to sit together then just randomly change our seats! Want my money back asap!!!
Be careful when you fly @Ryanair no one works check in and we paid to check 5 bags opted to carry on 1 got to gate and were forced to pay again and the gate girl wouldn’t even answer my questions until my husband walked up - so sexist!
@The_Tartan_Yank Hi! Sorry for the confusion. After a schedule change, previously purchased seats can sometimes be reassigned, which may affect the price shown online. Please send us a DM with your booking reference so we can check this for you. -Df
@Ryanair Seems to be a glitch on the website. When I choose seats and click next the price changes from £2 to £13. Any idea??? This was after a schedule change and I am pretty sure I paid for some seats already :P
@AltcoinYdev Hi, we’re sorry to hear about your experience at check-in. We understand how frustrating this must have been. Please follow back and DM us your booking reference so we can look into this further. -Fn
@oliversin Hi, we’re sorry to hear about your experience at check-in. We understand how frustrating this must have been for you and your family. Please DM us your booking reference so we can look into this further. -Av
@Ryanair thanks for royally screwing and my family at check in after the app failed to check in me and my daughter but only checking in my wife. Was charged £110 for the honour even after telling the check in staff bang on check in opening time that the app didn’t work.
@LyndseyOC1982 Hi, we’re sorry for the inconvenience. Please send us your booking reference and proof of the duplicate charge via DM so we can investigate this further for you. -Cg
@Ryanair - how do I get a refund of a double charge that has been taken from me? Live chat says make a claim in the app, then the response from the app is to talk to live chat.
@AntoniaBVasile Hi, we’re sorry to hear you were uncomfortable during your flight. Your feedback regarding seat 1C and cabin space has been noted. Please share your booking reference so we can assist right away. -Gf
I just escaped from one ryanair compression experience saturday after a 60 min flight, paid seat 1c front row but got: lilliput belt barely closing, and a seat with metal walls making me feel like tunna canned- and once landed I had to corkscrew myself out of it, my tighs being flat while pelvis has been converted to low-resolution voxel format minecraft brick.
@cfbcarter Hi Colette, we’re sorry to hear this. Please send us a DM with your booking reference and full details so we can look into this for you. -Hk
@Ryanair Hi I really need to speak to a person with my enquiry I have tried your chatbot it cannot help also called the number 691! It is not compliment! Please help. Colette Carter
@Ryanair any assistance would be appreciated I have took a flight today to QSR airport and booked cabin luggage when I went to get on the plane I was stopped by the agent who said that I had to pay another £60 as the cabin luggage I had paid for was incorrect can you assist me