Steven Carleton

Customer Experience and COO executive | #CX & #CustomerJourney Speaker | Passionate about #web3 #tech #ops #custexp #VoC | #CCXP

[Steven Carleton @customermatterz]

@ACinsuranceguy How’d ya like that slider Miggy?

[Steven Carleton @customermatterz]

@CryptoCapo_ Thanks for checking in @CryptoCapo_ great to hear from you!

[Steven Carleton @customermatterz]

@CryptoCapo_ Miss your presence the past couple months ... r u still short $BNB?

[Steven Carleton @customermatterz]

@Jake_mccarthyy isn't that BTC @Jake_mccarthyy ?

[Steven Carleton @customermatterz]

@JonErlichman Call

[Steven Carleton @customermatterz]

@JonErlichman @scottmcnealy Thanks

[Steven Carleton @customermatterz]

@thegp any interest in selling your Twitter handle?

[Steven Carleton @customermatterz]

@circlejtp Ummm, it’s a government run org …

[Steven Carleton @customermatterz]

@ckopf1 @BreneBrown That’s Teddy talkin’ there ... maybe the original TedTalk?

[Steven Carleton @customermatterz]

@circlejtp Thanks for sharing @circlejtp ... and hang tough. Here’s hoping your journey is glorious and fruitful. You deserve it!

[Steven Carleton @customermatterz]

@circlejtp Nothing else to do today, right @circlejtp ?

[Steven Carleton @customermatterz]

Proud of my company, @premera, for taking this stand and publicly sharing our journey #blacklivesmatter

[Premera Blue Cross @premera]

No longer can we allow the inequities that dehumanize Black Americans to persist. We must address the institutional and structural racism faced by Black Americans – as a healthcare leader, employer, entrusted community partner, and as individuals.
https://t.co/QxD7TWXa7n

[Steven Carleton @customermatterz]

@circlejtp A classic JT!

[Steven Carleton @customermatterz]

@ckopf1 @abbejacobson @Capt_J87 @circlejtp @nathanjohnsonWA @Andy_ImpactNW @TorbenSNielsen The Natural ... Glenn Close is actually sweet in that movie!

[Steven Carleton @customermatterz]

@circlejtp That game broke my heart man ... feel like a Cubs fan that we just can’t seem to close the door!

[Premera Blue Cross @premera]

When early reports emerged about the spread of COVID-19, Premera CEO Jeff Roe was paying close attention. With a pandemic plan in place, Premera quickly shifted thousands of employees to telework and continued to care for customers while ensuring the safety of all employees.

[Steven Carleton @customermatterz]

Thoughtful and full of grace ... please read the entire thread

[PoIiMath @politicalmath]

"The 100K-250K deaths number was a very plausible estimate": a thread.

There are 18 bazillion ways to look at the COVID data coming in and we're all getting that rare chance to look behind the scientific veil and glimpse the messy nature of data gathering (1 of 13)

[Steven Carleton @customermatterz]

@circlejtp @MicrosoftTeams Completely agree @circlejtp. Any transition involves change and humans are expert at resisting change. Thanks @MicrosoftTeams. My hope is this forced new way of working will help companies understand that physical presence is not always required to get the job done!

[Steven Carleton @customermatterz]

@circlejtp Great counsel @circlejtp ... looking at the world through someone else’s eyes. A skill in short supply!