Karyn Furstman, CCXP, XMP, CCX

Passionate about customers: building strong brands with customers and employees as your champion.

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

spending time with my long time and new friends at the @CXPA_Assoc So grateful for the passion, learning, new connections, and memories made. It reminded me that relationships is what it’s all about. Thank you to all who lifted me up this week and so many more.

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

https://t.co/BMK28Do2ml

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

Very humbled to be joining the @LPGAGirlsGolf Leadership Academy with our longtime partner and collaborator, @Acer on a panel with powerful executive women from @Acer @Nike and @SoFi to discuss how golf can empower young women to become future leaders. https://t.co/7CSEZxKR3Q

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

Our Designit global study is out today! "When upheaval leads to elevation...marketing and customer insights from the year that changed everything." https://t.co/F81OWxIxa1

https://t.co/OEYqt1zLKv

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

Dylan Ackley completed Run 25.9mi | 41.7km. Time 05:01:57. https://t.co/F9WOU2ofHx #IMCDA

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

Dylan Ackley completed Swim. Time 01:10:37. https://t.co/F9WOU2ofHx #IMCDA

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

Dylan Ackley started the IM Coeur d'Alene! https://t.co/F9WOU2ofHx #IMCDA

[Stephanie Thum, PhD, CCXP @stephaniethum]

🔥Friends! If you're lucky enough to find @mishbatt leading a chat on #CX #data #analytics, you need to check it out. Put this on your calendar for Thursday at 1 p.m. Eastern. @LaTonyaTeaches @alliegshow @customers_furst #CustomerExperience #Metrics #Leadership

[Designit @Designit]

Welcome to Designit, @Rational_CX ! Our sister company within @Wipro, Rational, is uniting with us as one team under the Designit brand. Together, we’re ready to pursue shared progress for people, business, and planet.

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

I posed the question about making CX real with my long-term CX colleagues and friends and how they turn 'concepts' into 'constructs.' Thank you! @stephaniethum @iclindberg @annettefranz @iclindberg https://t.co/0O8najcWOo

[Stephanie Thum, PhD, CCXP @stephaniethum]

Thursday on the #CX #Leadership Power Up 🔌🌟⚡️on @joinClubhouse! We’re talking customer survey dos, don’ts, and voice of the customer basics. Join me, @LaTonyaTeaches, @annettefranz, @customers_furst, @jeanniecw, + @mishbatt Thursday, Feb 11 at 1:00 PM EST! #VOC

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

Our veteran CX women got together and discussed what new (and evolved) skills customer experience leaders have needed over the past year. Thanks @stephaniethum for the great topic and @annettefranz @jeanniecw @iclindberg for your insights! https://t.co/48ELON6vfl

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

I'm so #grateful for all of these long time experienced CX ladies! @annettefranz @jeanniecw @iclindberg @stephaniethum #cx #relationships #gratitude

[Annette Franz @annettefranz]

Gratitude – Always More Than a Platitude! | CX Journey™ https://t.co/IrLZdil3OU I'm so #thankful for this group of ladies: @customers_furst, @jeanniecw, @stephaniethum, @iclindberg ... and their contributions to this post! #gratitude #thankyou #grateful #customerexperience #cx

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

Thanks to @iclindberg for rounding up @annettefranz @stephaniethum @jeanniecw and me to share spooky stories from our collective #cx pasts and professional lives, including failures, mistakes and lessons learned. https://t.co/wG2iWSToTN

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

Wipro Digital https://t.co/wRm5hkqr2I #wiprodigital #cx #empathy #thrive

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

@LitmusWorld celebrates #CXDay2020 by asking the CX experts https://t.co/DTQhI08eox

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

Happy #cxday2020! So excited to be honoring our employees and celebrating our customers today around the globe! Grateful for my CX colleagues who have become my friends and finding a profession that I love. #cxday #cxpa #customerexperience #veterancxwomen

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

Celebrating CX Successes with experienced CX Leaders https://t.co/X5Kti8BDWj via @LinkedIn @iclindberg @annettefranz @stephaniethum @jeanniecw

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

#trust is the foundation of any relationship, business or personal. @jeanniecw invited me, @annettefranz @iclindberg and @stephaniethum to discuss this in a LinkedIn Live Discussion "How to Build Customer Trust" this Friday August 14th at 9am PT, 12pm ET. https://t.co/ngCpa31Zpq

[Karyn Furstman, CCXP, XMP, CCX @customers_furst]

Some great questions posed by Stephanie Thum, CCXP on the importance of proactive customer experience leadership as we navigate the #nextnormal . Honored to have this discussion with these CX leaders.

[Stephanie Thum, PhD, CCXP @stephaniethum]

Most of us prefer to be proactive leaders. The realities of #COVID19, however, have tested our ability to be reactive.

@annettefranz @iclindberg @customers_furst @jeanniecw + I recently partnered up to mind-meld on the topic. See the colorful takeaways.

https://t.co/XsoIwUQ22Y