CX Effect

CX Effect is a technology outfitter focused exclusively on customer experience. We help organizations map solutions and gear up for digital transformation.

[CX Effect @cx_effect]

Dear Contact Center Leader, how do you motivate people for a difficult, under-appreciated job? Are you making progress or is each day like pushing a boulder up a hill? We want to help you make the work meaningful and sustainable. So, please reach out. Sincerely, CX Effect

[CX Effect @cx_effect]

Hey, retail leader. Going to #Shoptalk in Las Vegas? Find your solution at booth 254. It’s Linc, the CX automation platform purpose-built for retail. CX Effect CEO Andrew @pryfogle will be there with the Linc crew. Book a meeting and get a $50 poker chip: https://t.co/M9bEWV09Yy

[CX Effect @cx_effect]

“My view of tech is it’s a ‘how’ and we’re often missing the ‘who.’ Everyone wants to adopt tech without asking, ‘Who will use it?’”

— Sarah Angel-Johnson, CIO, Save the Children

https://t.co/CqKAfhsJfE

[CX Effect @cx_effect]

Join this 30-minute webinar hosted by CX Effect to learn how automation and low-code development made all the difference.

Register Here: https://t.co/H7DvPV3qUQ

[CX Effect @cx_effect]

Your organization must improve a CX process in days, not months. The solution has to integrate with your existing application. And it’s got to be compliant. Is IT in "That's not gonna happen" mode? Be clear: You want low-code. https://t.co/7kxEkgyYpm

[Replicant @Replicant_AI]

"Rather than force users to adopt technologies they aren’t comfortable with, like web-based forms or mobile apps, Replicant is providing a conversational AI system with accessibility in mind."

https://t.co/fmr9DXYRPa

[CX Effect @cx_effect]

Finance leaders have to figure out how to attract and retain staff while keeping costs down. Redefine the problem to get to two solutions: fractionalized labor and automation. https://t.co/w87VMAHAde

[CX Effect @cx_effect]

The future world of work: Will it be red, blue, green or yellow? Check out this fascinating scenario planning exercise by @PwC. Then consider: What is the world you seek? We’re ready to help you draw a map. https://t.co/Qnl9AAvyx2

[Lily AI @lilyai_]

More coverage of yesterday's Lily AI Series B funding announcement, this time from @TechCrunch. "Big-name customers have signed up for Lily’s services to date, including Macy’s, The Gap and its assorted brands, Bloomingdale’s and thredUP." https://t.co/pTJEvq4knU #funding #ai

[Airkit @AirkitAI]

Airkit's digital experience platform empowers development and IT teams to build cloud-enabled enterprise applications faster. Airkit's CIO, Jeff Whitehead, shares his perspective on low code for regulated industries here: https://t.co/Mc7PA6Uelo

#LowCode #Compliance

[Skit.ai @Skit_ai]

Sourabh Gupta (@sourabhsg), https://t.co/xX3RBgYTFd's CEO and Co-founder has shared insights on how artificial intelligence is the future of work.

Read it on Forbes: https://t.co/5wPy717RcR

#futureofwork #ai #artificialintelligence

[CX Effect @cx_effect]

“The CIO's role has evolved into a true business leader and clinical partner. IT teams will spend time influencing and being laser-focused on their stakeholder communications skills.” — Zafar Chaudry @seattlechildren

https://t.co/TUlNYISFXD

[CX Effect @cx_effect]

Amazing! What will @NovantHealth and @AngelaYochem do next? And how will you use technology to improve customer experience and serve the underserved? The sky’s the limit? Maybe not.
https://t.co/z4GCGBLw9J

[CX Effect @cx_effect]

More calls, fewer agents, and heightened customer expectations. What to do? “The contact center has re-emerged as a strategic solution and this is increasing investment in technology to modernize the contact center.” — Gregg Johnson, CEO, @Invoca https://t.co/Cck11FI0Wn

[CX Effect @cx_effect]

"The CIO's role has moved from collaborative partner to strategic leader.” — Susan Snedaker, CIO, @ElRioHealth

https://t.co/VGLq8c95uN

[Replicant @Replicant_AI]

🤔 Did you know that engaged call center employees are over 8x more likely to stay at a company than leave within a year?

See what other common misconceptions are being proven wrong by #ContactCenterAutomation: https://t.co/k60wa15cyu

#automation #cxstrategy #customerservice

[CX Effect @cx_effect]

What’s the secret sauce for better CX? It’s all about the mix of disruptive solutions. Make it tasty with pit master Justin Sutherland and our CEO, Andrew Pryfogle, who's got serious barbecue chops of his own as owner of TIPS Roadside. https://t.co/mv9lp8dfxw

[Invoca @Invoca]

See how leading #healthcare providers are using conversation intelligence technology to create personalized experiences that fuel new patient growth and improve retention.
https://t.co/BVqSNjf1sH

[CX Effect @cx_effect]

Financial inclusion is the effort to improve access to financial services among the unbanked or underbanked. Technology may be the key. https://t.co/9Opwajb3m6

[Lily AI @lilyai_]

What are some of the latest breakthrough advances in AI, as well as current data science challenges in retail? https://t.co/BrDH6o2WFO