CxOpti

workforce optimisation and customer experience

[CxOpti @CxOpti]

Are Customer Journey Maps already useless? https://t.co/Vz9ObToWOX

[CxOpti @CxOpti]

Tips on how to demo your product after seeing a lifetime of terrible demos crash and burn..https://t.co/79D4XL4KcG

[CxOpti @CxOpti]

How to get a Standing Ovation in your next presentation! https://t.co/ey1qQyHpMH

[CxOpti @CxOpti]

If you wonder why your agent attrition is so high have a read of this article. https://t.co/unGGoZx6Vo

[CxOpti @CxOpti]

The problem with using Averages https://t.co/OOOLp67n8r

[CxOpti @CxOpti]

@QPCAUS why you need a single vendor, integrated WFO solution https://t.co/Jrjt4Yh1vU

[CxOpti @CxOpti]

Why it doesn't matter which WFM system you purchase. https://t.co/oP4lB3ZdTW

[CxOpti @CxOpti]

Nice to hear a little dose of reality! https://t.co/4QM0ufwSlC

[Ben Motteram 🇦🇺 @CXpert]

Forget Customer #Feedback ! https://t.co/3s2sv3h86L - @ChipRBell via @JeanneBliss #voc #custexp #cx

[Bruce Temkin @btemkin]

What will @TemkinGroup do in #Australia in August? #CX training & speaking. Join us for #CustExp insights! https://t.co/waIzcVYJqQ

[CxOpti @CxOpti]

In line for @xdotai artificial intelligence assistant to schedule my meetings. Join the evolution: https://t.co/kqbLnLuldo

[CxOpti @CxOpti]

Interesting take on whether you choice of WFM matters. https://t.co/oP4lB3ZdTW

[CxOpti @CxOpti]

For the people by the people https://t.co/r558W43OMh

[CxOpti @CxOpti]

@Telstra Hi any idea when 2077 cable/FOXTEL will be back and what the issue is?