Victoria Matthews, CCXP

Certified Customer Experience Professional specialising in live entertainment and sports

[Victoria Matthews, CCXP @CXSEMA4]

Many congratulations to long-standing EAA member Robert Fitzpatrick, CEO The Odyssey Trust for this award recognising the great work being done in Belfast both on ice and off ice for fans and the wider community @SSEBelfastArena @BelfastGiants @EHCAlliance

[Belfast Giants @BelfastGiants]

GIANT congratulations to our very own Robert Fitzpatrick 👏👏

[Victoria Matthews, CCXP @CXSEMA4]

So proud to collaborate with this great organisation @SSEBelfastArena @BelfastGiants @W5Belfast

[Belfast Giants @BelfastGiants]

𝐓𝐇𝐀𝐍𝐊 𝐘𝐎𝐔 💙💛

What a night. 👏

📰 Read more HERE: https://t.co/LPVC0Duyc4

You can still help to make a GIANT difference: https://t.co/3vV5lhmwhn

🫶 @ua_hockey_dream

#WeAreGiants #HockeyCantStop

[Victoria Matthews, CCXP @CXSEMA4]

Really great session in London yesterday

[Bruce Temkin @btemkin]

Great to have @ScuttJ joining me as an instructor for our Qualtrics XM Institute Masterclass in the Qualtrics #London office. We’re having really rich discussions! https://t.co/lIDDF7RqrI

[Victoria Matthews, CCXP @CXSEMA4]

Attending the qualtrics XM conference in London #CustomerExperience

[KatieMc, Sports Venue Business @SportsVenueBiz]

TALKING HEADS: Customer Experience and the ‘New Now’ https://t.co/KI7ndjbTgT @EuropeanArenas @TheCoopLive @EuroLeague #customerexperience #fanexperience #EuroLeague #hospitality #hospitalityindustry #SportsBiz #alsdinternational @TheALSD #sportsvenuebiz #SportsVenueBusiness

[Victoria Matthews, CCXP @CXSEMA4]

@easyJet you just cancelled London - Berlin telling us less than two hours before departure - no other flight out today - paid for petrol, car park, hotel - all lost - clearly can’t use EJ for business travel again……

[Belfast Giants @BelfastGiants]

ABSOLUTE SCENES! 🍾🍾

[Arenas Europe @EuropeanArenas]

The European Arenas Association stands in solidarity with Ukraine

[Arenas Europe @EuropeanArenas]

Culture is the cement keeping society together and enriching it, says Olivier Toth, President of @EuropeanArenas and CEO of @rockhal_lu

Cultural and creative sectors will be key boosters of EU economic and social recovery, and arenas will take their part in the process 🏟️🎤 🤟

[GESAC @authorsocieties]

The cultural and creative sector is one of the most dynamic and resilient says @letool but "EU coordination is a key element in the recovery process.
Together, let's Rebuild Europe with #Culture."
#RebuildingEurope

[GESAC @authorsocieties]

The last 18 months have been catastrophic for their business says @SSEBelfastArena CEO Robert Fitzpatrick, but at the same time all have realised the importance of #Culture. "It's crucial that Europe recognises the need for proactive policy in recovery."
#RebuildingEurope

[GESAC @authorsocieties]

The CEO of #Riga Arena @girtskrastins says culture is designed to "enrich our lives with joy and excitement." But due to the pandemic we risk losing "one of the cornerstones of every society.''
"Together, let's Rebuild Europe with Culture!"
#RebuildingEurope

[Arenas Europe @EuropeanArenas]

European Arenas proudly support this initiative initiated by @authorsocieties to raise awareness on the need to mobilise for culture. We will share our views on how to support our sectors in the coming weeks ! #RebuildingEurope

[Arenas Europe @EuropeanArenas]

Thanks for tuning in for the @IQ_Mag "recovery sessions" today ! We discussed latest survey results from EAA member arenas highlighting the very diverse scenarios on reopening requirements for arenas across Europe and the need to develop protocols to enable a return to touring 🎤

[Arenas Europe @EuropeanArenas]

Massive thanks to @MonicaSemedoLux for her work on this important report. Today more than ever, creators are essential elements of Europe's cultural fabric. They should be acknowledged, supported and respected.

[Victoria Matthews, CCXP @CXSEMA4]

Proud to support the 7th edition of the European Week of Sport #BeActive

[Victoria Matthews, CCXP @CXSEMA4]

The Arena Resilience Alliance presented ideas on rebuilding and recovery at the ALSD conference at Anfield Stadium on Monday. Many thanks to Katie McIntyre and the ALSD team for organising - it was great to be back at a live conference. ⁦@EuropeanArenas⁩ ⁦@TheALSD⁩

[GESAC @authorsocieties]

Officials said the @loveoflesbian concert held at the @PalauSantJordi in Barcelona showed no signs of spreading #coronavirus among the 5,000 spectators. https://t.co/Z02GM4nQ5j

[GESAC @authorsocieties]

A quick reminder that this event is tomorrow!
Register here👉https://t.co/gSgEp7CmKV

[Arenas Europe @EuropeanArenas]

Set a reminder for the ARA #GameofTwoHalves: The Return Leg conference, in partnership with @IQ_Mag this Thursday, 18 February and join us as we discuss how the industry can prepare for the safe return of live events.

https://t.co/TLJikntMEJ

#wemakeevents #letthemusicplay