Matt White

Global Head of InfoSec Strategy and Delivery. #Follow me and Tag me @cybermattwhite for a cyber related RT #IFollowBack

[Matt White @cybermattwhite]

@Hermesparcels I realise this isn't a customer service channel but I'm at my wit's end....I've tried online through the automated assistant. I've tried the phone (only to be blocked by your automated assistant)... WHERE IS MY PARCEL.....

[Matt White @cybermattwhite]

@Eurostar Reply confirmed poor customer service. Told I'm a loyal customer but LOYALTY IS DEMONSTRATED BY ACTIONS NOT WORDS. Confirmation of @Eurostar system programming as issue, but no resolution offered. #badservice #poorservice

[Matt White @cybermattwhite]

@Eurostar I have been traveling to Paris and back every other week for a year and have found that for past 5 months trips were not logging to my account. Just been told I've lost all points (beyond 3 months....nearly 3000 point). Very poor customer service compared with BA etc.

[Matt White @cybermattwhite]

@WeTransfer who do we talk to for enterprise licensing of WeTransfer Plus??

[Matt White @cybermattwhite]

@britishairways unbelievably poor customer service. Telling me to fly with someone else rather than go for gold with you. 6 flights Business Class in next 4 months and told to fly with American Airways. So disappointed What happened to customer service in the golden era of flying

[Matt White @cybermattwhite]

@FlyBHX Please register me for flight updates on flight TOM7418 on 2018/08/16 07:15 GMT+01:00 RSRC:101

[Matt White @cybermattwhite]

@ICOnews if an employee causes a data breach does the 72 hour clock start immediately or does it begin when the ‘company’ is official notifed by said employee?

[Matt White @cybermattwhite]

@BSPNutrition really need your help with tips to motivate 11 year old autistic boy. Please PM me for more details

[Matt White @cybermattwhite]

@Picsolve I have a reference 97597 I'm trying to buy photo 2789 from Saw Thorpe PArk yesterday 06/09/17

[Matt White @cybermattwhite]

@THORPEPARK Thanks for your help

[Matt White @cybermattwhite]

@THORPEPARK is it possible to buy picture 2789 from Saw ride yesterday? Want it as a surprise for a friend...

[Matt White @cybermattwhite]

What are you spending money on that you weren't 3 years ago?

https://t.co/Q0MreHDV6P

[Matt White @cybermattwhite]

What factors are impacting Head of IT Roles in the next 3 years?

https://t.co/W7JfaLATZE

[Matt White @cybermattwhite]

Insight into how external providers can increase efficiency in an IT Department...

https://t.co/O24PCJItw9

[Matt White @cybermattwhite]

For innovators these words are the most valuable lesson you'll receive.... https://t.co/ogirR0c4Ep

[Matt White @cybermattwhite]

Not the words of Steve Jobs but an inspiring speech none the less https://t.co/OH874rH0sE

[Matt White @cybermattwhite]

365 days and counting......GDPR is not a scary monster, but an opportunity for business https://t.co/pJByKN8aFT

[Matt White @cybermattwhite]

With one year to go (from tomorrow) this is relevant to every company in UK and many beyond..... https://t.co/Okrft9yAfx

[BlackstarGlobalRisk @Blackstar_GR]

NSA tools behind worldwide WanaCryptOr ransomware attack https://t.co/5PmUDiaHQU via @scmagazine #ransomware #cyberattack

[Matt White @cybermattwhite]

@RosettaStoneUK I have just sent email with explanation. Thanks.