Christ follower, Husband to @AmyFenton, proud Dad of 4 amazing adult progeny, Retail Technologist, Nerd of many stripes (especially security), and musician
@mstockton@warpaul completely agree here. When I read through the original thread, and then your distillation, I immediately thought of a couple of great product managers. They are unusual in that they’re completely open to thinking about things in a new way. This is a trait many people don’t have.
@dareklorde The point is that Xfinity has done an absolutely terrible job of communicating what is happening to it's customers. This isn't about watching Netflix (which I rarely do). Its about how they treat customers. They gave their competitors a huge opening - a reason to switch.
I'm done! Xfinity's response to the prolonged network outage in Franklin/Nashville has been utterly atrocious. Today is day 4 of the outage and it's the first day that they have given any ETA. At this point, the ETA is 4 more days in the future (Feb 2) for a total of 8 days!
@dareklorde Seeing as I'm one of the guys that fixes the infrastructure (in a different industry), I am clear eyed about this and have a good idea of what they are going through. My rant was not directed towards them in any way. I know they are pulling all kinds of heroic stuff.
@marybethbern They have updated all their systems with the same ETA. This shows up on the outage page - "Channel(s), DVR, Internet, Voice, Internet TV outage detected
We're working to resolve the issue by approximately 02/01/2026 06:05 AM (Central). We apologize for any inconvenience."
I've been a customer in this house since 1999 and was literally one of the first beta customers in the Green Hills area when Comcast internet first came to Nashville. I don't do this lightly, but the utter lack of communication has pushed me over the edge.
ALL of the other services in my home that also experienced the same weather-related events gave timely service updates over the last few days. I've been thinking about leaving Comcast/Xfinity for a number of months as the fees for my service have been increasing uncomfortably.
All of their customer service mechanisms fail to provide any human response during an outage, and they all say the same thing: 'We are working on it and will restore ASAP.' While weather related outages are perfectly understandable, the utter lack of communication is not.
@BojanRadojici10 Great article. A ccountant friends of mine have long called Excel "the language of business". Excited to see how Claude and the other AI models will be taking it to new places!
After a week in DC meeting Trump appointees across every level, not just the Pentagon, I’m stunned by how few truly understand the sheer size and weight of the steamroller that’s coming if we lose the midterms.
Like nothing else matters. Not even shipbuilding.
@johnkonrad I echo @davesniadak's post. Wow indeed! gCaptain is a great resource (been following through @mercoglianos @ WGOW Shipping). This kind of discourse is exactly what we need to be hearing right now and you are the right person to help lead it! Looking forward to hearing more!
@WesleyLHuff It's weird to me that this post has generated mostly crazy responses here on X!
My response to you (and to them): Wow - Super cool to see a fellow Nerd and believer get to live the rock star life for just a second or two. Stay strong and keep preaching the truth brother!! 😎