The Support Corner

We offer access to top notch resources, upskilling opportunities and a thriving community for Support professionals!

[The Support Corner @d_supportcorner]

Exploring the Unknown: Unsure where an IT support career can lead you?

Here are a few pathways to uncover. 🔍

#SupportCareers #EndlessPossibilities

[TheCyberPatronNetwork © @TheCyberPatron_]

Free Cisco CCNA 200-301 mega folder to enhance your networking skills.

https://t.co/ZcS8jN7t5i

[TheCyberPatronNetwork © @TheCyberPatron_]

Certified Cloud Security Professional voucher

couponCode=7E9ED0767DF9A3335A0A

https://t.co/tuU7vZuTQs

[Jobs with Aramide @AramideOyekunle]

Hiring: Customer Success Intern (Remote) at Quidax

Location: Remote
Department: Customer Success

Apply https://t.co/ZvT3q0jKla

[The Support Corner @d_supportcorner]

Growth tips and strategies to should se this month

[The Support Corner @d_supportcorner]

The new month brings with it the availability of Microsoft CoPilot.

You’ll need to learn how to help your users navigate the usage of this.
Resources: https://t.co/MAOef28gZh

[Jobs with Aramide @AramideOyekunle]

Hiring: IT Intern at Jumia Nigeria

Salary Range: N50,000 - N100,000 / month.
Location: Lagos
Job Type: Contract

CV to: [email protected] using the Job Title as the subject of the mail.

[The Support Corner @d_supportcorner]

Achieving exceptional customer satisfaction doesn't solely rely on the resolution rate; it's shaped by the entire user experience during interactions.

Swipe to discover tips for achieving effective complaint resolution.
#CustomerServiceExcellence #CSATGoals #EffectiveResolution

[The Support Corner @d_supportcorner]

345 million people are currently using Microsoft 365 (paid seats)!!!

What that tells you is there’ll always be a demand for people who can support Microsoft products.

Join us this weekend. Registration is now open!

https://t.co/i9cEgeYMS6

[The Support Corner @d_supportcorner]

Did you know that product/technical support can vary significantly between B2B (Business to Business) and B2C (Business to Consumer) contexts?

Focusing on user complexity, we’ve explored some key differences in this article 👇🏾

https://t.co/MrUM1mJeTe

[Ibukun Amosu 🇳🇬🇬🇭 @amosuibk]

Part-time Customer Success Representative - Fully remote
€15,000 annual compensation
https://t.co/pJCjdJ5Nl8

[Aniya & Trinity’s internet cousin👩🏾‍⚖️🌶 @W0rldWideJess]

Application Support Specialist

apply: https://t.co/zi6a5JHUmP

[The Support Corner @d_supportcorner]

Saw this question on LinkedIn and thought to ask you guys as well

How can you troubleshoot software applications that are not connecting to the internet?

[Teneika Askew | Analytics & Automation @teneikaask_you]

If you're stuck on what to ask your interviewer at the end of your interview, here's a great resource to get you started.
https://t.co/tYQ1wvYXr0
Questions broken down by:
➡️Position
➡️Interviewer
➡️Company
➡️Culture

#100DaysOfCode #WomenWhoCode #BlackTechTwitter #hiring #Jobs

[The Support Corner @d_supportcorner]

Community wins 🥳🥳🥳🥳🥳🥳

Sometimes all you need is that extra push and that second eye to help review your CV, or someone to give you tips for the interview, and that’s why we are here!

[The Support Corner @d_supportcorner]

Sometimes it might feel like IT support engineers are bugs sent to hunt you, but really we’re only trying to help 😑😑😑

Support Engineers, we think better practice is to leave one day in between chasing these users, what say you?
#customerserviceweek2023

[L’amour de Dieu @cyntea_ah]

One thing that was common when we had this space was that in some organizations support teams are blindsided and sometimes get to know about updates on Twitter (X) or from the users 🫨🫨

Don’t be that Founder/Product Lead/Change Manager/CSM/ITSM

Do this 👇🏾

[The Support Corner @d_supportcorner]

It’s Customer service week!
Find the words related to support in this word puzzle 🧩

[The Support Corner @d_supportcorner]

Join us this evening for Tales from the trenches @7pm