mark mansfield

[mark mansfield @dago1st]

@TLRailUK hi I see you are advising people who need the lifts at st pancras to travel to faringdon and get the tube back to kings cross when they are shut for 3 months will you be paying the extra cost involved?

[mark mansfield @dago1st]

@TLRailUK hi could you please get St Pancras station to clean the lift on platform B as there is quite a gathering of dust bunnies above the doors thanks

[mark mansfield @dago1st]

@TLRailUK great start to the week 😡

[mark mansfield @dago1st]

@TLRailUK Ok thanks for the reply 👍

[mark mansfield @dago1st]

@TLRailUK can you please tell me why the 5:55 sac to stp has been reduced to only 8 carriages for the last 2 days, this is a busy service and is now packed cheers

[mark mansfield @dago1st]

@TLRailUK Again the second night on a row, I've still not had a reply to my question from yesterday asking for a explanation please

[mark mansfield @dago1st]

@TLRailUK Why please? this seems to be regular thing now can you please explain why this is happening as we pay a lot of money for this so called service

[mark mansfield @dago1st]

@TLRailUK

[mark mansfield @dago1st]

@TLRailUK I know that but this is every day not just once on a while and has been going on for nearly a year it only leaves from platform 1 once every 3 or 4 months

[mark mansfield @dago1st]

@TLRailUK can you please tell me why the 05:55 from sac changes from platform 1 to platform 3 every morning about 5 mins before it's due? It's only left from platform 1 a handful of times this year

[mark mansfield @dago1st]

@TLRailUK arrived at sac to find lots of cancellations due to your staffing levels being below what is workable 😮‍💨can you please explain why this is every weekend now and what is being done to address the issue

[mark mansfield @dago1st]

@TLRailUK are we having the usual train cancellations due to the usual staff shortages at the weekends?

[mark mansfield @dago1st]

@TfL another week with delays I can't claim for due to your ongoing cyber attack, are you going for the world record? If it was the other way round on the customers favour financially it would have been fix a long while ago, how much longer?

[mark mansfield @dago1st]

@TLRailUK This is every weekend now what are you doing about it🤬

[mark mansfield @dago1st]

@TfL Most train companies you have to claim within 28 days this is not possible without travel history to prove delays

[mark mansfield @dago1st]

@TfL another week out of pocket on delay repay and travel expenses for work as you've still not sorted payment history yet, any idea when this is going to be sorted as I'm sure I'm not the only one who's out of pocket because of this

[mark mansfield @dago1st]

@TfL That doesn't help with delay repay or claiming back travel expenses

[mark mansfield @dago1st]

@nationalrailenq your new updated app is terrible, completely unrecognisable, and very hard to use, can no longer see a list of the stations I use regularly 😠

[mark mansfield @dago1st]

@TfL I know that but it doesn't really help me with my delay repay or travel claims and I'm sure I'm not the only person in this situation

[mark mansfield @dago1st]

@TfL can you please tell me when I will be able to access my journey and payy history on contactless as I can not claim delay repay or my travel allowance and every week I'm getting more and more out of pocket and I don't suppose you're going to reimburse me for my losses