Dale Cantwell

Engineering Manager @intercom working on all things mobile📱

[Dale Cantwell @dalecantwell]

@Pritam_Roy1 @intercom @SlackHQ Hi Pritam, I manage the team working on Slack at Intercom. We've released our new Slack app which supports conversations with Fin, teammates, sending 1-1DMs, tickets, broadcast messages, notifications and more. It's available here - https://t.co/206L3cuV3S

[Dale Cantwell @dalecantwell]

@jshchnz @marcosluis2186 @eoghan @kovacsamate @darraghcurran @EmeEmergency @emergetools Hey Josh, I'll send you a mail today.

[Dale Cantwell @dalecantwell]

@jshchnz @marcosluis2186 @eoghan @kovacsamate @darraghcurran @EmeEmergency @emergetools Hey Josh, I believe our team is already chatting with ye about Emerge Tools. In general we have a fairly good sense of our size but love the idea of getting PR automation to warn on potential regression.

[Dale Cantwell @dalecantwell]

@freak4pc @emergetools @eoghan @kovacsamate @darraghcurran They are very nice animations! This must be an older snapshot from Emerge though, we've moved those thinking assets to be fetched if/when needed from the server which help shave off a bit off our size.

[Dale Cantwell @dalecantwell]

@kovacsamate @eoghan I hope the context helps, we're open to any suggestions here, I'd be happy to hop on a call with you next week to chat more on this, just DM me and we can set it up.

[Dale Cantwell @dalecantwell]

@kovacsamate @eoghan Hey Máté 👋, I manage our Messenger team at Intercom, thanks for the feedback on our iOS SDK, I'd like to provide some context on our size:

[Dale Cantwell @dalecantwell]

@kovacsamate @eoghan 4. We contain some other libraries that do increase our size, it's a tradeoff we think is reasonable as they let us better address customer issues
5. There are some areas we will investigate improving eg. pulling translations dynamically (~1.5mb savings)

[Dale Cantwell @dalecantwell]

@kovacsamate @eoghan 2. Compared to other Messengers (Whatsapp, Telegram, Signal ect) 9mb is pretty good, they are all between 130-250mb.
3. We keep our dev docs up to date to help inform folks of our SDK size https://t.co/sC9RNqKEIu

[Dale Cantwell @dalecantwell]

@kovacsamate @eoghan 1. We are a visual SDK, basically embedding a Messenger into host apps, no need to build anything we come with all the UI, sound effects, real time connections, translated strings out of the box.

[Dale Cantwell @dalecantwell]

@dannyodwyer Does the donate cookie option count for her goal? Wondering if it's a work around to this anti EU agenda 🤔

[Dale Cantwell @dalecantwell]

@kovacsamate @eoghan @hybridcattt @intercom @darraghcurran Hey @kovacsamate 👋 I manage our Messenger team, could you DM me (or message into Intercom) any crash logs or other info you have so I can try figure out the issue? Thanks

[Dale Cantwell @dalecantwell]

@flatteningMap @hybridcattt @intercom Hi @flatteningMap 👋, I believe one of our iOS engineers chatted with you on this and could no longer reproduce in recent versions. Is that no longer the case? Let me know so we can investigate if it's happening again. Thanks

[Dale Cantwell @dalecantwell]

@hybridcattt @intercom Is there any particular bug/crash/issue that you are encountering? I'd love to get more details from you, happy to chat if you want to send me a DM or write into Intercom asking for me.

[Dale Cantwell @dalecantwell]

@hybridcattt @intercom Hey @hybridcattt 👋 I manage our Messenger team. We've been focusing on closing reported issues, and rather than wait we ship a patch update as soon as we fix something. Which is why you are seeing bug fixes in all our recent releases.

[Waterford FC @WaterfordFCie]

Premier Division 2024 here we come 💙💙

[Dale Cantwell @dalecantwell]

@dannyodwyer

[Dale Cantwell @dalecantwell]

@patomeara @intercom Hi Patrick, we shipped an update to our RN lib. This new release contains your contribution and also supports our brand new AI bot Fin! Thanks again for your contribution 🙇‍♂️ We'll fix our PR feed notifications to avoid missing notifications in the future https://t.co/E5eKnybVa6

[Dale Cantwell @dalecantwell]

@dannyodwyer An unofficial man should be doing documentaries on unofficial games, I think it's time for a Terra Incognita ps1 demo disc deep dive!

[Arran McCabe @Arran_McCabe]

The availabl status page now supports deep linking, so you can reference our data in your post-incident reports.

Check out this doozy from Sep 29th =>
https://t.co/PnRDvVAFhm