@AskCiti@Citi If this is “standard process,” it’s unacceptable. Customers deserve access to their own funds or at least a clear written reason for a freeze.
@CFPB @USOCC — here’s one more case for your files.
@AskCiti Would be amazing if @Citi@Citibank would actually call me back given the fact that my $2,050 funds have been held hostage by them for over 2 weeks. Fully verified myself many times with Fraud department and funds still held hostage. No letter, no explanation, nothing.
@AskCiti@Citi Citi has not contacted me with a written reason for freezing my account, despite multiple calls and a promised callback. I have records of all contacts and missed deadlines.
This isn’t about an overdraft or fees — this is my money, transferred in from my own Discover account.
@WPN_CEO@MrCashisBACK@ACR_POKER Don't worry I won't even though I'm forced to play poker on your site because your team won't let me withdraw my rightful sports bet winnings.